Angela M.’s Post

#Cyberattack on CDK Global Disrupts Auto Dealerships Nationwide In a recent cyberattack, #hackers have compromised CDK Global's software systems, impacting auto dealerships across the United States. The hackers, reportedly based in Eastern Europe, are demanding millions of dollars in ransom to halt the #attack, according to Bloomberg News. CDK Global, a leading provider of #technology solutions for auto dealerships, is considering paying the ransom to restore its services. Major U.S. auto retailers such as Sonic Automotive and penske automotive have reported operational disruptions due to the outage, now in its third consecutive day. Sonic Automotive has managed to keep its dealerships open but noted a significant negative impact on its operations. Penske Automotive's Premier Truck Group, which relies on CDK’s dealer management system, has implemented alternative processes to maintain operations. Ford and Kia America have also been affected by the CDK system outage. Ford stated that many of its dealers are using alternative processes to continue providing sales and service support to customers. Kia is working with its dealers to mitigate the disruption and maintain business continuity. CDK Global services over 15,000 retail locations across North America, highlighting the extensive impact of this cyberattack on the automotive industry. CDK has not responded to requests for comments from Reuters. As the situation develops, auto dealerships are striving to minimize disruptions and continue their operations using manual or alternative processes until the issue is resolved.

This is why being proactive with pentesting, vulnerability scans, and simulated attacks is very important. Our Advisory Services Team led by Todd Atnip, CISSP can help with all of these and more. I'd love to discuss how our services at KirkpatrickPrice can help your teams stay a step ahead of the bad actors.

Several major automotive companies, including Sonic Automotive and Penske Logistics, faced significant operational disruptions following cyber incidents affecting CDK Global's dealer management systems. #Sonic, based in North Carolina, lost access to critical dealership operations such as sales, inventory, and accounting functions, leading to the adoption of workaround solutions. The impact on Sonic's finances remains uncertain. Similarly, #Penske, headquartered in Michigan, relied on manual or alternative methods due to the disruption of CDK Global systems in its commercial truck dealership business. CDK Global, based in Illinois and serving around 15,000 dealerships, began a restoration process expected to take several days after the cyber incidents. Automotive dealers affected by the loss of CDK's software have resorted to makeshift solutions, such as homemade databases and spreadsheets, to manage parts and service billing. Some dealerships, however, have reported reduced productivity among employees amidst the operational challenges. In response to the cyber incidents, General Motors offered guidance to its dealerships on managing software disruptions, including manual procedures for warranty claims and service technician hour tracking. Concerns about customer data security prompted the National Automobile Dealers Association (NADA) to advise members to verify data integrity once systems are restored, emphasizing vigilance against potential phishing attempts by unauthorized actors posing as #CDKGlobal representatives. Follow Amanda Newman to stay up to date with technology. https://lnkd.in/ehBcQxw3

🚨 CDK Global Cyberattack Continues to Disrupt Auto Dealership Operations Across North America 🚨 This week, car dealerships throughout North America have faced major disruptions due to cyberattacks targeting CDK Global, a key software provider for thousands of auto dealers in the U.S. and Canada. The attacks began on Wednesday, causing significant outages that persisted into Friday, impacting day-to-day operations at many dealerships. For prospective car buyers, this could mean delays or vehicle orders being processed manually, with no immediate resolution in sight. What You Need to Know: 🔹 CDK Global's Role: Based in Hoffman Estates, Illinois, CDK Global supports over 15,000 retail locations across North America with software that facilitates vehicle sales, financing, insurance, and repairs. 🔹 Impact of the Attack: The extent of the impact on all locations is still unclear, but many operations were affected. CDK shut down its systems as a precaution and is actively investigating the incident. Despite extensive testing and efforts to restore services, a second cyber incident occurred, compounding the disruption. 🔹 Current Status: As of Friday morning, there is no estimated timeframe for resolution. Customer care support channels are also down, leaving many dealers and customers in limbo. ▶ Industry Response: Christopher Walsh, CEO of Reynolds and Reynolds, highlighted the resilience of the industry: "As we continue to work together as an industry, it never ceases to amaze me how dealers always find a way to persevere. The last six days have seen so many people work so hard to keep doing what they do best and take care of customers." To support affected dealers, Reynolds and Reynolds has offered their AppOne platform at no charge. This includes electronic forms necessary for completing deals, such as the LAW 553 Retail Installment Contract, Buyer’s Orders, and Odometer Statements. Their printing facility has also ramped up production, shipping forms to dealers the same day. Moving Forward: While CDK Global continues to work diligently to restore their systems, the auto sales industry remains focused on maintaining operations and serving customers. #Cybersecurity #AutoIndustry #CDKGlobal #ReynoldsAndReynolds #Dealerships #Resilience #Support

"The cyberattacks on CDK Global, which provides software to nearly 15,000 car dealerships in the United States and Canada, led to a shutdown of sales, financing, and payroll systems for many automotive dealers." This situation highlights why using a service provider is a double-edged sword. Companies can outsource their work—in this case, the auto dealers' management services—but if the service provider's systems become compromised, their hands are tied. This scenario also emphasizes the importance of having an incident response plan. If a situation like this occurs, you need a process for minimizing the risks and an alternative process for continuing business as usual, whether that involves handling car sale documents and procedures internally or using an alternative service provider. This is an ongoing incident, so we'll hear more about it in the coming days. #CDK #databreach #cybersecurity #grc #dms #autodealers #securityincident #pcidss #incidentresponse #securityposture

🚨 Emergency Alert: Massive Auto Dealer Outage - CDK Global Hit by Cyberattack 🚨 As a Technology professional at Konica Minolta, I understand the critical importance of uninterrupted business operations. The recent cyberattack on CDK Global has thrown the auto retail industry into disarray, affecting over 15,000 retail locations and forcing many to revert to manual paperwork. 🔍 Key Points: Impact: Significant slowdown in the auto retail industry, with major players like AutoNation, Lithia Motors, and Group 1 Automotive experiencing operational disruptions. Perpetrators: The hacking group BlackSuit is believed to be behind the attack. 🔥 Current Status: CDK has begun the restoration process, but it may take several days to complete. Full restoration timelines remain unclear. 🔥 Sales Impact: Although some sales are expected to bounce back in July, many dealers are facing immediate challenges. 📉 What This Means for You ❗ ❗: 🔸 Operational Challenges: Dealerships are struggling with manual processes, causing delays in sales and vehicle handovers. 🔸 Data Security: Dealers are taking steps to protect their data amidst the uncertainty. At Konica Minolta, we specialize in providing robust, secure technology solutions to ensure your business operations remain seamless, even in the face of unexpected disruptions. If your dealership is affected by this outage and you need immediate support or long-term solutions to enhance your IT infrastructure, please reach out to me directly. Let’s work together to safeguard your business and maintain operational continuity during these challenging times. #AutoIndustry #CyberSecurity #KonicaMinolta #BusinessContinuity #TechSolutions #AutoDealers #CDKGlobal #CyberAttack #OperationalEfficiency

A cyberattack on CDK Global has caused widespread disruption across the U.S. auto industry, leading over 15,000 dealerships to revert to manual paperwork as essential systems remain offline. Major retailers like AutoNation and Lithia Motors report significant operational impacts, while dealerships such as Village Ford are grappling with delays in finalizing sales. The hacker group BlackSuit has claimed responsibility and is demanding a ransom, with CDK working diligently to restore services expected to take several days. 🔗 For the full scope, click the link below: https://lnkd.in/g3A4JEWV 📲 Want to protect your organization from similar attacks? Contact us today for a free consultation: https://lnkd.in/gjUpvZ4d

An extended software outage of CDK Global, one of the largest providers of automotive retail technology, has disrupted operations for many auto dealers across the US. Dealerships were unable to access vital systems necessary for inventory, sales and service, leading to significant revenue losses. CDK Global has stated that the incident was not a cyberattack and that "most" systems are now operational. However, the length and severity of the disruption has alarmed many of their customers. Thoughts and Opinions are my own and don't represent Comcast. #iworkforcomcast #comcastbusiness #CDK #cybersecurity https://lnkd.in/g2B8_rR8

Cyberattack on CDK Global Disrupts 15,000 Car Dealerships A recent cyberattack on CDK Global has forced around 15,000 U.S. car dealerships to revert to manual operations, severely impacting sales, financing, and maintenance processes. CDK shut down most of its systems to mitigate the attack's effects, with some restoration efforts already underway. The hackers, believed to be from Eastern Europe, are demanding a substantial ransom. This incident highlights the critical need for robust cybersecurity in the automotive industry. Stay tuned for updates as the situation develops but if you want to keep your clients and customers safe you need to be working with Bridgepointe Technologies! Melanie Thomas and Erik Leong are two of the most knowledgeable people in the security space and BPT offers the best in breed when it comes to security vendors and offerings! Dominick Callandriello | Owen Hayes | Scott Kinka | Brian Babich | Brian Miller | Scott Evars | David Hopper | Michael Pereira | michael sterl #Cybersecurity #AutomotiveIndustry #CDKGlobal #CyberAttack https://lnkd.in/eguWnMKy

A widespread cyberattack significantly disrupted the automotive industry leaving thousands of car dealerships struggling to operate.  The breach, first reported on June 19, targeted CDK Global, a major provider of technology and digital marketing services to the automotive industry. CDK Global’s systems are integral to nearly 15,000 car dealerships’ day-to-day operations, streamlining everything from inventory tracking to vehicle acquisitions to financing to customer relationship management. While the recent attack on CDK Global only targeted one North American industry, its impact was widespread enough to serve as a stark reminder of cybercrime’s pervasive threat. Taking proactive steps now can help you significantly reduce your risk of falling victim to similar attacks.