Really enjoyed the conversation with Mariah Parsons on her Retention Chronicles Podcast about how to use AI for Growth Marketing and Retention in E-Commerce Check it out here Listen on Apple: https://lnkd.in/gKZiWUba Listen on Spotify: https://lnkd.in/ggZNgqgf Here's a summary in case you want to skip ahead. 1) 1:40 About me and Remarkable AI 2) 3:36 What I didn't expect as a Google PM turned entrepreneur = Marketing + Distribution > Product 3) 8:53 What trends we're seeing across the brands we work with 4) 12:00 A new way to acquire customers from TikTok -> Building community 5) 18:35 A new way to increase average revenue per recipient from Email from $0.11 to $5+ (50X+ increase) 6) 26:22 How to increase LTV with personalization and cross-sell 7) 28:10 New trend for subscription brands -> one time purchase as a retention lever 8) 30:03 How 1:1 conversations uncover hidden customer needs 9) 31:58 How some brands get 40%+ conversion rates from abandoned cart emails with a simple and free strategy with Shopify Email or Klaviyo 10) 35:14 How to win BFCM with magic CX moments AFTER the purchase - I didn't get to mention it directly but if you're looking for an example, Mike McGee and the Mugsy team really take care of their customers post purchase Thank you to Ross Martin from Lunch Partners for recommending me to Mariah Thank you to Malomo and Yaw Aning for sponsoring the podcast!
WE LOVED HAVING YOU ON!
Great advice
It was such a blast to have you on, major major thank you Ross Martin for connecting us!!
This is what Retention Chronicles Podcast is all about 👏👏👏