Andrew Madams’ Post

We know the significant impact that Team Norms have on performance, especially for senior leadership teams. Yet, many still treat this as a ‘tick the box’ exercise, done at an offsite and then forgotten. In reality, well-defined norms—shared expectations for how we interact, make decisions, and solve problems—are essential. They foster open communication, constructive feedback, and psychological safety, empowering teams to address issues directly rather than through unproductive back-channel conversations. Teams that establish and uphold these norms build trust, resolve conflicts, and align their actions with shared goals. Let’s stop treating this as a formality and start using it as a tool for team success. #TeamPerformance #Leadership #TeamNorms #PsychologicalSafety #LeadershipDevelopment #6TeamConditions

Stop Complaining About Your Colleagues Behind Their Backs

Stop Complaining About Your Colleagues Behind Their Backs

hbr.org

Anne Heberger Marino

Collaboration Catalyst & Systems Convener | Elevating team-based research & research leadership.

2mo

Thanks for sharing this. The New York Times recently ran an article on people who have tried to give up gossip and what a challenge that can be. Many of us have worked for a long time in sideways communication cultures where we miss the opportunity to build skills in direct communication or learn from role models who are careful with their speech. Unwinding that habit is gonna take a minute.

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