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Senior Customer Success Leader | Ed.M | Career Coach | Entrepreneur

Let’s talk about leadership. Specifically, let’s discuss how self proclaimed “cool managers” are actually very toxic to both employees and the company. **The Myth of the “Cool Manager”: Why Being Liked Can Be Toxic** The “cool manager” is a familiar figure in many workplaces—a boss who prioritizes being liked, fostering camaraderie, and acting more like a friend than a leader. While this might seem ideal, it can actually create a toxic work environment. 1. **Blurring Boundaries** When a manager becomes too friendly, professional boundaries can blur, leading to confusion about roles and responsibilities. This can also create perceptions of favoritism, further complicating team dynamics. 2. **Avoiding Accountability** Cool managers often avoid difficult conversations to maintain their likability. This avoidance can lead to unresolved issues, underperformance, and resentment among team members who see standards being unevenly enforced. 3. **Undermining Authority** By trying to be one of the team, cool managers can undermine their own authority, making it difficult to lead effectively. This lack of clear leadership can erode respect and team morale over time. 4. **Inconsistent Decisions** Cool managers may prioritize being agreeable over being decisive, leading to inconsistent decision-making. This can create confusion and weaken overall team performance as priorities become unclear. 5. **Stifling Growth** These managers may avoid giving constructive feedback, fearing it could damage their cool image. This can stunt employees’ professional growth, leaving them without the challenges they need to develop and excel. 6. **Encouraging Mediocrity** By focusing on being liked, cool managers may inadvertently lower the bar for performance. Without being pushed to excel, employees can become complacent, leading to a decline in overall team success. Conclusion: The Need for Balance Effective management isn’t about being cool; it’s about being fair, consistent, and respected. While building strong relationships is important, maintaining professional boundaries and authority is crucial for guiding teams to success. True leadership involves pushing teams to grow, making tough decisions, and fostering a culture of trust and excellence, not just popularity. What are your thoughts? Have you experienced the “cool manager” and realized that “cool” was not what you experienced at all? Curious about the experience of others. #notoxicworkplaces

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