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Dear Amazon, I had the worst experience with Amazon Pay. All of my Amazon.com refunds are landing in pay balance, I can't either use the money in other platforms or transfer to bank account. None of you customer service agents are helpful. Amazon Pay Balance is a big trap I guess
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Experience Design Executive
6moI ran Amazon Pay design for 2 years and it is heartbreaking to see Shopify dominated by every other payment method. Not only for above the fold type visibility but ease of use, extensive product information from tracking to returns and so much more.