The retail landscape is in constant flux, and Tapestry—home to iconic brands like Coach, Kate Spade New York, and Stuart Weitzman—is at the forefront of its evolution. When Noam Paransky stepped into the role of Chief Digital Officer in 2019, the industry was on the brink of a seismic shift. The pandemic accelerated this change, prompting his expanded role as Chief Omni and Innovation Officer to mirror the interconnected world consumers now inhabit. Today’s shoppers seamlessly blend online and offline experiences. For them, it’s a single, continuous journey. Tapestry has grasped that the digital realm, especially social media and influencer partnerships, is where most brand interactions happen. Yet, the allure of luxury items like handbags continues to draw customers into physical stores, highlighting the essential interplay between digital and brick-and-mortar. At the heart of Tapestry's strategy is the AI-powered "Tell Rexy" system, a brilliant tool that harnesses the knowledge of sales associates. By transforming their real-time feedback from spoken words into actionable insights, the system offers a clear view of the sales floor. This intelligence is then shared with leadership, ensuring decisions are firmly rooted in frontline experiences. Moreover, "Tell Rexy" functions like a specialized ChatGPT, providing in-depth answers tailored to Tapestry’s specific data and needs. With luxury sales facing headwinds, digital innovation presents a golden opportunity to reignite consumer passion. The key lies in crafting emotional connections, delivering exceptional products, and creating seamless journeys across all touchpoints. Tapestry's approach—marrying data-driven insights with the artistry of luxury—showcases the power of truly understanding and responding to customer desires. In a marketplace with ever-rising expectations, innovation is the lifeblood of success. How is your business leveraging technology to meet the evolving demands of your customers? Let us know in the comments. https://lnkd.in/dbvHdxvw #DigitalInnovation #OmniChannel #LuxuryRetail #CustomerExperience #AIinRetail #BrandStrategy #RetailTech #Tapestry #B2B #DigitalTransformation #BuyerEnablement
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In the fast-paced marketing world, staying ahead is crucial. Challenges like information overload, evolving consumer expectations, and data privacy can be turned into opportunities with advanced analytics, omnichannel strategies, AI, and a focus on privac
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http://orangeagency.media
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🌟 Industry Trends and Insights: Staying Ahead with ProLead Strategies 🌟 In today's rapidly evolving market, staying ahead of industry trends is crucial for sustained growth and success. At ProLead Strategies, we continuously monitor and adapt to the latest developments to ensure our clients are always at the forefront. Here are some key industry trends we're focusing on: 1. Data-Driven Decision Making 📊 Leveraging advanced analytics and AI to drive informed decisions, optimize campaigns, and maximize ROI. 2. Personalization at Scale 🌐 Crafting tailored experiences for each customer segment to enhance engagement and conversion rates. 3. Omni-Channel Marketing 📱 Integrating multiple channels seamlessly to create a cohesive and compelling customer journey. 4. Account-Based Marketing (ABM) 🎯 Focusing on high-value accounts with personalized strategies to build stronger relationships and drive higher revenue. 5. Sustainable and Ethical Practices 🌱 Emphasizing sustainability and ethical practices in marketing to build trust and loyalty with conscious consumers. At ProLead Strategies, we’re not just keeping up with these trends; we're leading the way. Here's why we're better: 💡 Expertise and Innovation: Our team brings a wealth of experience and cutting-edge strategies to the table, ensuring your business stays ahead. 💡 Customized Solutions: We understand that one size doesn’t fit all. Our tailored strategies meet the unique needs of your business. 💡 Proven Track Record: With numerous success stories and satisfied clients, our results speak for themselves. 💡 Competitive Pricing: We offer top-notch services at a lower price than the market, providing exceptional value for your investment. Partner with us to navigate the future of marketing with confidence. Let's lead the way together! 🚀 #IndustryTrends #MarketingInsights #LeadGeneration #ProLeadStrategies #DataDriven #Personalization #OmniChannel #AccountBasedMarketing #Sustainability #MarketingInnovation #BusinessGrowth #DigitalMarketing #SalesStrategies #CustomerEngagement #BusinessDevelopment #MarketingExcellence #B2BMarketing #GrowthHacking #FutureOfMarketing
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𝗨𝗻𝗹𝗼𝗰𝗸 𝘁𝗵𝗲 𝗣𝗼𝘄𝗲𝗿 𝗼𝗳 𝗢𝗺𝗻𝗶𝗖𝗵𝗮𝗻𝗻𝗲𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗕𝗲𝗹𝗼𝘃𝗲𝗱 𝗕𝗿𝗮𝗻𝗱𝘀! In today's fast-paced digital world, aligning media with the consumer journey is more crucial than ever. At Beloved Brands, we teach marketers to harness the full potential of brand analytics, strategic thinking, brand positioning, and marketing execution. 🚀 𝗦𝗮𝗹𝗲𝘀 𝗔𝗰𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻 𝘃𝘀. 𝗕𝗿𝗮𝗻𝗱 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 • 𝗦𝗮𝗹𝗲𝘀 𝗔𝗰𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻: Delivers quick results but risks fizzling out. It's great for driving trial and repeat purchases but be cautious of over-relying on price discounts. • 𝗕𝗿𝗮𝗻𝗱 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴: Starts slow but accelerate over time, driving sustainable growth. This isn't just about top-of-the-funnel activities; it's about engaging consumers at every stage. • 𝗨𝘀𝗲𝗿 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻: Transform your loyal customers into brand advocates who drive awareness and influence within their networks. Delight your most loyal consumers, and they'll bring in new prospects. 🔍 𝗖𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗝𝗼𝘂𝗿𝗻𝗲𝘆: 𝗔 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗣𝗮𝘁𝗵 𝟭. 𝗔𝘁𝘁𝗿𝗮𝗰𝘁: Create ideas that drive mass awareness and consideration. 𝟮. 𝗜𝗻𝗳𝗼𝗿𝗺: Connect with consumer needs, providing essential information for decision-making. 𝟯. 𝗖𝗹𝗼𝘀𝗲: Earn trust to close deals, turning prospects into buyers. 𝟰. 𝗗𝗲𝗹𝗶𝗴𝗵𝘁: Offer exceptional service to create happy, repeat customers. 𝟱. 𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲: Turn loyal customers into fans who spread the word. 💡 𝗢𝗺𝗻𝗶𝗖𝗵𝗮𝗻𝗻𝗲𝗹 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 Guide the creation of valuable, relevant, and consistent content that moves consumers through the journey—using insights and data to connect and engage. Join us at Beloved Brands and transform your marketing strategy to build lasting consumer relationships and drive real growth! 🌐✨ #Marketing #BrandBuilding #OmniChannel
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Lately, I have been frequently questioned, "Jords, why random?" The enquiry is fair , but, it can be answered easily as it is actually an accronym😁: What is the definition of "Random"? (R)esearch-based insights not only comprehend the dynamics of the market but also pinpoint prospective chances to captivate and involve your target audience. (A)nalytics form the basis for making decisions based on data, guaranteeing quantifiable success in recruiting new clients and cultivating current connections. (N)etworking possibilities not only expand your brand's reach but also guarantee that you are consistently present where your clients are. (D)igital strategies cannot be universally applied. We customise them to achieve optimal influence, guaranteeing efficient consumer attraction and retention for specific businesses and their desired approach. (O)mnichannel presence that ensures a smooth and consistent experience for your customers, starting from their initial engagement with your business to their repeated interactions. (M)ultimedia integration guarantees that your material is not only visually perceived, but also evokes emotional responses, remains in memory, and motivates action, promoting both customer acquisition and loyalty. #branding #brandstrategy #businessstrategy #businessgrowth #marketing #marketingstrategy #consultant #consulting #customercentric #omnichannelmarketing #customerexperience #contentstrategy #datainsights #dataanalytics #growthstrategy #strategicpartnerships #researchinsights #brandbuilding #customerloyalty #revenuegrowth #competitoranalysis #customeracquisition I offer my services to companies who are serious about building a strong brand that resonates with customers at every touchpoint in order to boost customer loyalty and revenue. Therefore, I exclusively provide my services to companies that are serious about building a brand that engages customers at every touchpoint, resulting in increased loyalty and revenue.
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We’re excited to announce our next Thought Leader Fireside Chat: Case Study on How LIXIL & Stackline Partnered to Create a More Effective Retail Media Strategy. The digital competitive landscape is continuously evolving, driven by changing shopper demands and a low barrier to entry for emerging brands. Retail media networks are challenged with increased competition and costs, making it more difficult to grow market share. Brand marketers are now adopting full-funnel strategies that cater to the modern shopping journey. To modernize legacy advertising strategies, LIXIL partnered with Stackline to better understand their customer’s lifecycle. They developed a strategy to engage customers at every stage of the funnel and drive sales. Join us on Wednesday, July 31 when CRC’s Nicholas Fischietto leads Stackline’s Ericka Cantave and LIXIL’s Mittal Shah in a discussion around the challenges legacy brands like LIXIL face and real-world solutions to increase visibility and performance in today’s markets. Register now:
Case Study: How LIXIL & Stackline Partnered to Create a More Effective Retail Media Strategy - Cleveland Research Company
https://www.clevelandresearch.com
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"Forrester's 2025 forecast reveals a paradoxical shift in consumer behavior: declining brand loyalty amid surging loyalty program engagement." This isn't rocket science. If your brand uses customer data to extract more from your customers, without offering significant value in return, your customers will learn that it's a game ... and they will respond in kind, gaming the system to get the best deal. I'm looking at you, travel industry in particular. Telcos are right up there, too. I personally believe that the radical (!) "secret" for brands is this: predictability and consistency. Us consumers don't necessarily want to have our expectations exceeded with every interaction ... just met! #marketing #brand #brandloyalty #strategy #ceo https://lnkd.in/g3Uvv-Jj
The Great Loyalty Paradox
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How Can Established Brands Stay Competitive in 2024/5? At Adored Brands, we believe that the strongest brands know how to blend tradition with innovation. But it’s not always easy. That’s why we’ve put together insights on how established brands can balance their heritage with modern strategies to stay ahead of the curve. In our latest blog post, you'll learn: • How data can help brands make smarter decisions • The simple yet powerful impact of personalisation • Why agility is key to responding to market changes • How to adopt new tech trends thoughtfully (without rushing in!) If you’re curious about how these strategies can apply to your brand, we’d love for you to check out the full article below and head to our website for more Insights. Even better, book a chat, we'd love to hear more about your brand. https://lnkd.in/gE2qvHAE #brandStrategy #marketingInnovation #agileMarketing #businessGrowth #personalisation #marketingTrends2024
How Established Brands Can Use Data and Agility to Stay Competitive — Adored Brands
adoredbrands.com.au
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Great to be published in the The Wall Street Journal this week. Must not be many "newsworthy" stories going on in the world right now... 😁 50% more brands see #personalization as a core component of their customer strategy. But how do you realize the ROI from it? 1) Make It Tangible 🎯 2) Tailor Your Channel Strategy 📲 3) Invest from the Top 🔝 Deloitte Digital | Leala Shah Crawford | Brittany Tin #CMO #CMOtoday #digital #marketing #strategy
3 Strategies to Realize Greater ROI from Personalization
deloitte.wsj.com
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In today's dynamic marketplace, 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 is no longer just a buzzword. It's a strategic imperative for brands looking to connect with their audience on a deeper level. But what happens when personalization goes beyond just addressing your customers by name? That's where 𝗵𝘆𝗽𝗲𝗿-𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 steps in, revolutionizing the way we approach marketing. 🔍 𝗪𝗵𝗮𝘁 𝗶𝘀 𝗛𝘆𝗽𝗲𝗿-𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻? 𝗛𝘆𝗽𝗲𝗿-𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 is the art of leveraging data and technology to deliver tailored experiences to individual customers at scale. It goes beyond surface-level personalization to anticipate needs, preferences, and behaviors, creating a seamless and engaging customer journey. 🚀 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗼𝗳 𝗛𝘆𝗽𝗲𝗿-𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 1. 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: By delivering relevant content and offers, 𝗵𝘆𝗽𝗲𝗿-𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 captures attention and fosters meaningful interactions. 2. 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻: Anticipating and meeting customer needs leads to higher satisfaction levels and loyalty. 3. 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻 𝗥𝗮𝘁𝗲𝘀: Targeted messaging and recommendations drive conversions by addressing specific pain points and desires. 4. 𝗗𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: The data collected through 𝗵𝘆𝗽𝗲𝗿-𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 provides valuable insights for future marketing strategies and product development. 🌟 𝗘𝘅𝗮𝗺𝗽𝗹𝗲 𝗼𝗳 𝗛𝘆𝗽𝗲𝗿-𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 Imagine receiving an email from your favorite clothing brand with recommendations tailored to your style preferences, based on past purchases and browsing history. Not only does this make the shopping experience more enjoyable, but it also increases the likelihood of making a purchase. ✅ 𝗞𝗲𝘆 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗳𝗼𝗿 𝗛𝘆𝗽𝗲𝗿-𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 1. 𝗗𝗮𝘁𝗮 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻: Gather relevant data from various touchpoints to build comprehensive customer profiles. 2. 𝗦𝗲𝗴𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻: Use data segmentation to group customers based on shared characteristics and behaviors. 3. 𝗗𝘆𝗻𝗮𝗺𝗶𝗰 𝗖𝗼𝗻𝘁𝗲𝗻𝘁: Create dynamic content that adapts based on individual preferences and actions. 4. 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻: Utilize marketing automation tools to deliver personalized messages at the right time and through the preferred channel. #HyperPersonalization #MarketingStrategy #CustomerExperience #DigitalMarketing #DataDrivenMarketing #FMCG #FMCD #marketing #branding #business #management #business 𝑫𝒊𝒔𝒄𝒍𝒂𝒊𝒎𝒆𝒓: 𝘐 𝘩𝘢𝘷𝘦 𝘵𝘳𝘪𝘦𝘥 𝘵𝘰 𝘦𝘯𝘴𝘶𝘳𝘦 𝘢𝘤𝘤𝘶𝘳𝘢𝘤𝘺 𝘣𝘶𝘵 𝘮𝘪𝘴𝘵𝘢𝘬𝘦𝘴 𝘮𝘢𝘺 𝘰𝘤𝘤𝘶𝘳. 𝘐 𝘸𝘪𝘭𝘭 𝘣𝘦 𝘩𝘢𝘱𝘱𝘺 𝘵𝘰 𝘤𝘰𝘳𝘳𝘦𝘤𝘵 𝘢𝘯𝘺 𝘦𝘳𝘳𝘰𝘳𝘴 𝘰𝘳 𝘰𝘮𝘪𝘴𝘴𝘪𝘰𝘯𝘴 𝘶𝘱𝘰𝘯 𝘯𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯.
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