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How Yelp increased engineer employee productivity by 60% with its remote-first policy While organizations try to figure out what the best recipe for hybrid work is for their employees, Yelp remains committed to its remote-first policy. When Yelp’s chief people officer Carmen Amara saw the impact being remote was having on retention, she knew it didn’t make sense to fully go back to the office. In fact, in the past two years, employee retention has doubled at the company. And while workers are staying there for longer, they are also working more efficiently. We spoke to Amara to better understand how Yelp is approaching employees’ needs in the modern workforce. Remote-first retention Amara has been at Yelp since January 2022 and from that point has made staff retention her biggest priority. A tenured HR professional who has worked at other companies including eBay and Home Depot, she knows the difference happy and productive employees can make for a company. In 2022 the average time an employee stayed at the company was two years. That’s now doubled to four years. That’s due to a many factors. On the macro level, “the big stay” was dubbed because people are largely staying at companies because it’s harder now to find new job opportunities. But, there have also been changes Yelp has made that are attracting more candidates. In early surveys back in 2021, 86% of employees told the company they wanted to continue working remotely. Because of that, they never instated a return to office and instead created a remote-first policy, while also making offices available if people wanted an in-office experience of some kind during the work week. Less than 1% showed up on a daily basis. Today they only have one office, located in San Francisco, in the country. “We’ve seen increased interest in our roles at Yelp as we’ve gone to be a fully remote company,” said Amara. In fact, over the last couple of years, there has been a 180% increase in views on Yelp’s career pages from active job seekers. And in a survey last year, it found that 89% of employees considered themselves “highly engaged,” according to the company. “The combination of remote work, and the combination of what folks do, has really helped us to create a space where people want to stay,” said Amara. Hope you enjoyed this article..... For over 40 years, First Search Inc. has transformed how companies hire (and how candidates get selected) with results that outpace the industry norms for companies like Motorola, T-Mobile, Pulte Homes, Fluor Corporation, and Salesforce partners. We have worked with start-ups to NYSE-listed companies. This includes temp to perm, contract and retained searches. When you need help finding people for your team? Reach out directly to Al Katz, [email protected] or 847-612-4676. #yelp #engineer #employee #productivity #innovation
