alison houston’s Post

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Professional Capability Lead, NatWest Group

Are we using AI for the right things? This post resonated with me as a professional in HR responsible for building capability with professional qualifications. The myriad of tech applications designed to streamline HR processes is impressive but the user interfaces are still clunky and frustrating. Add in the twitter chat around just now asking why AI can’t do laundry/clean your house so you have more time to be creative rather than leaving humans with mundane, less fulfilling work and it does make you wonder if there needs to be an adjustment in how we use/design tech. A greater focus on human capability could be the missing link to make sure we really understand the human experience and human design from all angles. https://lnkd.in/ep2PnF5u

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