Alex Beltrani’s Post

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Founder/CEO @ Tattle | Improvement-Focused CX Partner for Restaurants | 1.7B+ Guest Sentiment Data

This is a gold mine. Since Tattle launched menu item-level feedback last year, our partners have quickly discovered just how powerful these specific, granular and structured insights are. And it's not just for the ops teams. Lou Malnati's Pizzeria is an excellent example of how a restaurant brand can use item-level insights to the max, as explained by jeff harman: 👉 Menu development / recipe adjustment 👉 Hypothesis validation 👉 Marketing messaging testing 👉 IT functionality / guest experience 👉 Operational fine-tuning .....the possibilities are endless. And this is only scratching the surface. I highly recommend that you check out menu item-level insights in the comments below (interactive demo included!) and see what you think. Also linking our full panel discussion with the four iconic pizza brand executives below! #restaurant #restaurantoperations #pizza #cx #guestfeedback #menu

Barbara Leung

Sales Operations • Account Management

7mo
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