Air Culinaire Worldwide’s Post

In the meeting industry, networking is key 🔑. It's all about relationships, collaboration, and exchanging ideas. Open Doors 🚪 Networking brings new opportunities. Whether you're a planner, supplier, or organizer, connecting with others can lead to exciting projects and partnerships. Stay Updated 📈 With constant changes, networking helps you stay ahead. Learn about the latest trends, tech, and best practices by engaging with peers and industry leaders. Collaborate 🤝 A strong network fosters collaboration. Share resources, expertise, and support to make events successful and memorable. Boost Credibility ⭐ Being well-connected enhances your reputation. It shows expertise and reliability, attracting more clients and opportunities. Networking is essential in the meeting industry. By building relationships, you ensure success, innovation, and growth. Invest in your network—it's investing in your future. 🌟 #miforums #wemeanbusiness2024 #eventprofs #hotelsandresorts

Well done and all the best .

Emirates Flight Catering, one of the globe’s most extensive catering services, has recently taken a significant step by fully acquiring Emirates Bustanica and its consumer brand, Bustanica, previously known as Emirates Crop One. Read more here -> https://lnkd.in/eXS6YhTj #igrownews #igrownagribusinessnews

I'm going on LinkedIn and love on people's stuff. ❤️ In my own weird way, say Shelley Brown, Award-Winning Keynote Speaker, Chief Belongingologist. Shout out to Ed Bastian of Delta Air Lines, who she effectively refers to as the Dave Grohl of the airline world. Are you a hotel sales professional stuck in the rut of rates, dates, and spaces? 𝗬𝗼𝘂’𝗹𝗹 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗰𝗵𝗲𝗰𝗸 𝗼𝘂𝘁 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗕𝗿𝗮𝗻𝗱𝗶𝗻𝗴 𝗳𝗼𝗿 𝗛𝗼𝘁𝗲𝗹 𝗦𝗮𝗹𝗲𝘀: 𝗕𝗲 𝗬𝗼𝘂𝗿 𝗢𝘄𝗻 𝗛𝗲𝗿𝗼 Link in comments below 👇 . . . #hotelsales #hospitalitysocialselling #hotelmarketing #hospitalitysales

True Customer Service from the Heart In the world of hospitality and customer service, the difference between a transaction and a memorable experience lies in the heart and soul of the service provided. Will Guidara, in his book Unreasonable Hospitality, brilliantly differentiates between 'black & white' and 'multi-technicolour' service. Black & white service is about doing the job adequately, following the script, and meeting the basic expectations; on the other hand, multi-technicolour service is vibrant, personalised, and exceeds expectations, leaving a lasting impression. This concept reminds me of the story of the three builders. When asked what they were doing, the first said, “I am laying bricks.” The second responded, “I am building a wall.” The third proudly declared, “I am building a majestic cathedral where people from all corners of the world can come to worship.” This story beautifully illustrates the profound impact of being in tune with the vision and mission of an organisation. It’s not just about the task at hand, but about understanding and contributing to the greater purpose. I recently witnessed this firsthand on an Emirates flight. While all the cabin crew were excellent, one - Jana Kutova - stood out as she attended to passengers on the other side of the aircraft. Jana didn’t just serve meals or attend to passengers’ needs. She engaged warmly, anticipated their needs, and added personal touches that made the journey exceptional for her charges. Her dedication to delivering multi-technicolour service was a cut above, turning a regular flight into a memorable experience for those passengers. Jana’s approach to her work is a shining example of how understanding and embracing the vision and mission of an organisation can transform a job into a passion, and routine service into an extraordinary experience. Let's all strive to move beyond the basics and deliver service that truly resonates with the heart. #CustomerService #Hospitality #Leadership #ServiceExcellence #Inspiration #Emirates #WillGuidara #UnreasonableHospitality Emirates Flight Catering

Really? How did you not know your systems were down for this long (many hours)? I can't even log in. When you are in B2C, you need to observe your systems along with synthetic monitoring and RUM. You need to know your systems are down and fix them before the customer finds out. Marriott Hotels Marriott International #FAIL #Marriott #O11y #Observability #ITresiliency

Emirates introduced a premium economy class to provide a more comfortable and upscale experience than standard economy, without the higher cost of business or first class. Here are some key features of Emirates' premium economy: 1. **Seating**: The seats in premium economy are wider and offer more legroom compared to economy class. They are equipped with adjustable headrests, footrests, and more recline. 2. **Dining**: Passengers in premium economy enjoy a more refined dining experience, with meals served on china tableware and a selection of beverages. 3. **Amenities**: Premium economy passengers receive a range of amenities, including a larger entertainment screen, noise-canceling headphones, and amenity kits with travel essentials. 4. **Baggage**: Typically, premium economy offers a higher baggage allowance than standard economy. 5. **Service**: The service in premium economy is often more personalized, with dedicated cabin crew and expedited check-in and boarding processes. The availability of premium economy can vary by route and aircraft, as Emirates has been rolling it out across its fleet. #Emirates Airlines #Emiratesgroupcareers #Dnata #Customerservice

🏎️ Have you ever considered the ripple effect of the F1 on key sectors here? Beyond the roar of the engines, there’s a massive surge in sectors like hospitality, travel, and entertainment. Companies and industries such as airlines, luxury hotels, food and beverage, engineering, and even rideshare/taxi groups can be key beneficiaries of this key event. #F1Singapore #EconomicTrends #BusinessOpportunities #AustralianExpats #InvestmentPerspective

Is your business delivering the kind of luxury experience your clients crave? The Middle East is synonymous with luxury. From sprawling resorts to opulent experiences, the region sets the bar high. But in this competitive landscape, true luxury extends beyond opulence. Discerning guests crave impeccable service that anticipates their needs and leaves them with lasting memories. This is where we step in. We’re a team of hospitality expert with a proven track record of transforming customer service across 11 diverse industries. We leverage the expertise honed at our Dorchester Collection properties, translating those learnings into tailored training solutions for businesses and households in the Middle East. What sets up apart? 🔸 We understand the nuances of luxury service and the cultural expectations within M-E. 🔸 We take the time to understand your unique vision and values, adapting our training to seamlessly integrate with your culture. 🔸 From leading resorts to private estates, we’ve helped countless organisations unlock the power of service excellence, resulting in increased customer satisfaction and loyalty. Excited about the future of hospitality? We are too! We’ll be attending the upcoming MEBAA Show in December 2024. This premier aviation event will be a fantastic platform to connect with industry leaders and gain valuable insights into the region’s private aviation landscape. *And if you were wondering where this beautiful view was taken from, it is time for you to visit High Society at The Lana #MiddleEast #LuxuryLifestyle #Training #CustomerService #Dubai