AIM Research’s Post

In our latest episode of Simulated Reality, we dive into the game-changing shift toward AI-native systems with Akshaya Murthy, Director of AI Transformation at Zendesk. From navigating the challenges of legacy systems to making high-stakes build vs. buy decisions, Akshaya shares his expert insights on how enterprises can embrace AI to drive measurable business impact—responsibly and strategically. Key takeaways: -Why AI-first approaches are non-negotiable for modern enterprises. -How to overcome bureaucracy and reskill your workforce for AI. -The secrets to smart vendor selection and avoiding lock-in traps. If you’re rethinking your company’s AI strategy, this conversation is a must-listen. - https://lnkd.in/g9SPXJJx Read the conversation here and let us know your thoughts in the comments - https://lnkd.in/gsd-QnYM

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Akshaya Murthy

Director - AI Transformation

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Thank you, AIM Research for an invigorating, in depth discussion on the topic!

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