Kimiya AI’s Post

In the last six months, I’ve interacted with over 500 customers, and it has completely shifted my perspective. What stood out the most? Confidence. Being open, asking the right questions, and really listening has been key to unlocking deeper insights. These interactions have helped us refine our offerings, but more importantly, they’ve strengthened my belief in the power of direct connection. The feedback and experiences shared have been invaluable, pushing me to continuously grow and improve. Confidence in customer interaction truly drives transformation. #CustomerExperience #ConfidenceInGrowth #BusinessTransformation #Customers #Mesky #SocialMediaManager

See your customers from every angle with Biz Mkononi’s 360-degree customer view feature. Gain deep insights into their preferences, behaviors, and needs, all in one place, to build stronger relationships and drive loyalty. Our platform empowers you to personalize interactions, anticipate customer expectations, and deliver exceptional experiences. With a comprehensive understanding of your customers, you’ll stay ahead of the competition and unlock new opportunities for growth. Let Biz Mkononi help you turn insights into impactful strategies that make your customers the heart of your success. #BizMkononi #customerservice #CustomerInsights #businessgrowth

Customer Experience. Those of you who know me really well, will know that I applaud and admire great service and experiences. This could be in business or in personal. I have always tried to carry this through my work and my personal life in the aim that if you give it, then the chances are, you will recieve. So when we talk about CX in B2B, it goes two way. Not only do we have to give good CX to customers, we must adopt good CX within our own teams. Happy Employees = Happy Customers. They don't work without the other. Building out these can mean advocacy & loyalty. A simple framework will enable CX adoption. Then we will find that our efforts are rewarded, our teams are on point and communicate well, and out customers can see that we get them. They talk, they share, they lean towards you. #cx #loyalty #advocacy

𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐞𝐝 𝐕𝐢𝐝𝐞𝐨𝐬 𝐢𝐧 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Personalized videos are revolutionizing customer engagement. Here's why they work:  1. 𝐒𝐭𝐫𝐨𝐧𝐠𝐞𝐫 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧𝐬: Tailored videos (with names, preferences, or past interactions) make customers feel valued, creating memorable experiences.    2. 𝐑𝐞𝐥𝐞𝐯𝐚𝐧𝐭 𝐌𝐞𝐬𝐬𝐚𝐠𝐢𝐧𝐠: Videos that address specific needs or interests are more engaging and drive action.  3. 𝐒𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞𝐝 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Directly addressing individual concerns shows customers they’re heard and appreciated.  4. 𝐇𝐢𝐠𝐡𝐞𝐫 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐢𝐨𝐧𝐬: Feeling understood builds trust, boosting satisfaction and sales.  5. 𝐒𝐜𝐚𝐥𝐚𝐛𝐥𝐞 𝐏𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐓𝐨𝐮𝐜𝐡: Modern tools enable personalized videos at scale without losing individuality.  𝐓𝐚𝐤𝐞𝐚𝐰𝐚𝐲: Personalized videos create meaningful customer experiences, driving engagement and lasting loyalty.  #PersonalizedMarketing #VideoMarketing #CustomerEngagement #TailoredExperiences #BrandLoyalty

🔍 Seeking insights on enhancing customer engagement and driving product success? Our latest article unveils expert strategies for finding your target audience and compelling them to engage. #CustomerEngagement #ProductDevelopment #SuccessStrategies

A smile is contagious, 😊 and so is great engagement! It’s #WorldSmileDay, and we're here to show you how a little emoji magic can create powerful customer experiences. From 😀 to 😍, discover how brands are using emojis to elevate customer engagement in our Emoji Report. Ready to boost your retention strategy? Click the link to know more: https://bit.ly/3P9cKUC #CustomerEngagement #EmojiMarketing

💬 Engaging with customers shouldn't be a chore—it should be a conversation. Let's leverage the power of chatbots to provide instant support and personalized experiences for your audience. Say hello to smarter customer engagement. #Chatbots #CustomerExperience

Enhancing engagement is not just about getting your audience's attention but keeping it consistently. This is where VICI comes in, transforming the game of personalized customer journey in marketing. VICI facilitates a well-articulated, behaviorally triggered communication meticulously tailored to each unique customer, placing your brand consistently and effectively at the pinnacle of customer experience. Eager to unlock endless possibilities and maintain customer engagement? Book a demo with us: https://lnkd.in/gvJY-yxa Let VICI help you seamlessly engage and achieve that human touch in your customer interactions. #VICI #customerengagement #personalization #behavioraltrigger #customerjourney #uniqueexperience #branding #VICIdemo #transformingmarketing

**Building bridges of understanding through every customer interaction** "There's an undeniable truth in the statement: 'Treat every day as a new day born.' Each interaction with a customer, whether smooth or challenging, presents an opportunity to learn and grow. Just like in an office with diverse roles, every customer brings a unique perspective and challenge. Some require guidance, others may need a listening ear. It's during these interactions, I understood: Adopting to new insights that customer offers valuable lessons. #customercentric By staying open to diverse experiences, we can refine our understanding of needs and build deeper connections. By embracing the journey and treating every interaction with patience and a playful curiosity, we unlock the full potential of customer success. #growthmindset Remember, every moment is an opportunity to learn, grow, and build meaningful connections. " Share your thoughts below! How do you build bridge through customer interaction? #happyclients #customersuccess #customerexperience #Raghavendrapamarthi

In a world cluttered with transactions, stand out by transforming each customer interaction into a memorable journey. Beyond the basics of using names, anticipating needs, and guiding customers, there's a profound layer that many overlook: genuine engagement. ✨ True engagement means your customers leave feeling not just served, but seen and valued. It's an art that transcends conventional service, where the heart leads and the checklist follows. To engage is to make every customer feel like they're the only person in the world that matters in that moment. 😊 So, as you smile, give eye contact, and offer help, infuse every gesture with the intention to make someone's day better. ❤️ Gain more inspiration and motivation by visiting my website! #MotivationalSpeaker #customerengagement #servingandengaging