ADR Institute of Canada (ADRIC)/ Institut d'arbitrage et de médiation du Canada (IAMC)’s Post

This workshop from Gary Kettring and Leslie Kettring will discuss how remote mediation has changed mediation practices and made stand-alone mediation practice a viable business. This workshop will outline the classic in person mediation model prior to 2020 as well as the shift to Zoom mediations during Covid and the resistance to remote mediations during the early 2020's. The advantages and disadvantages to both models will be explored as well as ways to have a successful business model in remote mediation. This and other fantastic workshops will be part of this year’s National Conference. You don’t want to miss out. Register Now!! https://zurl.co/u2Jt Cet atelier et d’autres ateliers fantastiques feront partie de la Conférence nationale de cette année. Ne la manquez pas. AGISSEZ MAINTENANT! https://zurl.co/eQrW #ADRIC2024IAMC #conflictresolution #mediation #conflict #mediator #communication #conflictmanagement #disputeresolution #onlinemediation #arbitration 

What trait(s) or skills do your favorite mediators have in common? We all have our list of "go-to" mediators. As I grow my mediation practice, I'm always interested in picking up skills from the best in the business. Some of the traits I see in my favorite mediators are: • Curiosity to understand the case and the parties • Strong understanding of the relevant law • Ability to evaluate risks • Empathy • Ability to deliver difficult messages and discuss hard topics in a way that the parties can absorb the information • Patience and persistence • Firm manner without being overbearing • Creativity What do you look for in a mediator? #Mediation #SageMediationSolutions #ADR #MSBLaw

Should a mediator make suggestions in a mediation? In the NMAS model, a facilitative process is preferred and mediators are there to facilitate the process, not provide solutions. As the feedback below shows, I do find that presenting possible solutions can be very helpful, particularly where the parties are really stuck. The way that those suggestions are put is important though. When I offer a solution in a mediation, it is generally prefaced by "What would it be like if you ..." or "How might it work if ...". The suggestion is put out there but in a way where the party is free to take it on board or not. How have you seen mediators make suggestions? Do you see it as part of their role? #negotiation #mediation #commercialdisputes

When you’re looking for solutions, remain open minded. Mediation provides the opportunity for parties to find a solution which works for them. During mediations, we ask for individuals to be willing to find common ground, explore creative solutions and be open to compromise. This open-minded approach to collaboration and creative problem-solving then leads to lasting, tailored solutions which satisfy both sides. For more information about Tom Russell and Truce Mediation, visit www.trucemediation.co.uk.   Alternatively, to discuss a case or enquire about Tom’s availability, contact Business Manager Hannah Scothern at [email protected] or call 0115 704 2329.   Call a truce… let’s talk about it. #Mediation #ResolutionReimagined

Mediation offers a constructive approach to resolving disputes, fostering understanding, and preserving long-term connections. By facilitating open communication and collaborative problem-solving, mediators empower individuals and organizations to find mutually beneficial solutions. This process not only addresses the immediate issue but also strengthens the underlying relationship, promoting trust and future cooperation. Share your insights on the transformative power of mediation. How have you witnessed its positive impact on professional or personal relationships? #mediation #conflictresolution #professionaldev elopment #workplaceculture #leadershipskills #relationshipbuilding

Should a mediator make suggestions in a mediation? In the NMAS model, a facilitative process is preferred and mediators are there to facilitate the process, not provide solutions. As the feedback below shows, I do find that presenting possible solutions can be very helpful, particularly where the parties are really stuck. The way that those suggestions are put is important though. When I offer a solution in a mediation, it is generally prefaced by "What would it be like if you ..." or "How might it work if ...". The suggestion is put out there but in a way where the party is free to take it on board or not. How have you seen mediators make suggestions? Do you see it as part of their role? #negotiation #mediation #commercialdisputes

Mediation or facilitated conversations – what’s the difference? Internal facilitation is valuable. It provides a great way to address low level conflicts within a business. Yet it typically lacks three core elements of true mediation. It isn’t: -         impartial -         voluntary -         a protected conversation Using an accredited mediator ensures a fair, unbiased process, which can resolve complex issues quickly. My blog (link below) provides some insight into how internal facilitation and external mediation differ and when using an external route can be more beneficial for your business Did you realise that’s what mediation really is? Share your thoughts in the comments.

It’s Monday, and you know what that means? Time for another Principle of Mediation. This week: Communication To quote management consultant, Peter Drucker, “The most important thing in communication is to hear what isn’t being said.” Keeping a dialogue open between two opposing sides can be incredibly challenging, but a tactful and persistent neutral can always find a way to cut to the heart of the matter and reframe the conversation to keep things moving forward. How do you handle communication breakdowns in a mediation? #adr #mediation #disputeresolution #principlesofmediation #georgialaw #communication

How Do You Facilitate Communication Between Uncooperative Parties? To bridge the gap between uncooperative parties, insights from a seasoned franchise mediator and arbitrator reveal strategies like warning of mediation termination to foster communication. Alongside expert perspectives, we’ve gathered six additional answers that provide a spectrum of approaches to this common challenge. From employing active listening techniques to utilizing impartial facilitation, discover a range of methods to effectively mediate disputes. • Warn of Mediation Termination • Find Common Ground • Introduce Structured Dialogue • Apply Active Listening Techniques • Hire Conflict Resolution Experts • Offer Incentives for Discussion • Utilize Impartial Facilitation Read the full article at https://lnkd.in/ghz-ekUB Article by Frank Zaid and Helena Goto

Developing mediation skills can be a game-changer for your professional and personal life. As a trained mediator, you can help resolve disputes and misunderstandings by improving communication between individuals. Mediation training is not just a one-time event, but a journey that can transform the way we deal with conflicts and expand our individual offerings. It can also change the way individuals and organisations address challenges, making the difference between success and failure. Don't miss out on this opportunity to expand your skillset and gain confidence in mediation. Consider training as a mediator with Smile today. Check out Smile resolve for dates and prices. #MediationSkills #ProfessionalDevelopment #Negotiation #Communication #ConflictResolution