We believe we have the right experiment to test the depths of bad advice versus what could possibly be a winning organizational design. Y Combinator, if you would like to partner with us for this thought experiment, we’d be excited to collaborate.
In essence, our approach is what we call the "Pulling on the Ropes" model. In this model, the middle layer is so empowered and so involved that it appears they run the company, or they at least control the outcome which, by the way, is true even in the current pyramid structure but the results are not always the best and issues are not always evident. The traditional pyramid structure evades the truth of poor communication and erosion-by-omission of the message. Half-baked information without clearly established objectives often causes middle management to misalign priorities and/or interpret the mission in their own way. In fact, this might be one of the top reasons why innovation dies.
Our proposed model has the middle layer actively participating in both problem-solving and daily operations. For example, consider a hierarchy where L12 is the CEO and L1 represents warehouse staff or lowskilled entry-level employees. In this model, L6 and L7 are the key middle layers, reporting and collaborating specifically on knowledge gaps and comparing notes. Middle management is now divided into two legs: one leg focuses on long-term thinking, tackling unexplored challenges, and creating new opportunities while enabling teams to do their work. The second leg focuses on execution, creating magnificent products or invaluable services, innovating on behalf of the organization, and conducting research freely on topics that align with organizational goals.
This model allows each layer to know exactly what they need to do, deliver, and achieve. The unique skill sets within each layer facilitate smoother transitions, and there are even possibilities for skipping layers when necessary, such as during escalations, impacts, or promotions. We call it "Pulling on the Ropes" because the middle layer can now pull closer any layer that they believe is not delivering correctly or is strategically more relevant. For instance, during growth phases, every worthy thought experiment (with or without Qrious Ventures) can be pulled closer, and the middle management can then guide teams towards the new mandate.
Conversely, during challenging periods, every new idea to improve operations can be pulled closer and streamlined for implementation across the organization.
Please feel free to reach out at [email protected] if you’d like to brainstorm further on this approach or run experiments together.
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- Qrious Ventures