Aditya Patel’s Post

The latest OneRail blog from Bill Catania lays out a clear roadmap for success in the new omnichannel retail landscape, highlighting this undeniable shift in consumer behavior, and the significant boost in order rates for retailers adopting this approach. Learn what's needed to master the 5 critical elements of omnichannel retail: 💼 Order Management System (OMS) 🚚 Transportation Management System (TMS) 🔄 Seamless Customer Experience 📍 Strategic Inventory Placement 📦 Last Mile Delivery READ 👉"Omnichannel Retail: The 5 Elements Needed to Achieve Your Objectives": https://hubs.ly/Q02nspPC0 #omnichannel #retail #lastmile #logistics #retailmanagement

As a Retailer, paying keen attention to your customer's experience is the key to success; as creating memorable and delightful interactions with your customers can set you apart from the competition and drive long-term loyalty. Here are some top strategies you can use to enhance your customers and streamline your operations: 1. Use data insights to offer personalized recommendations. Show your customers you know them by name and preference! 2. Be where your customers are! Integrate your online and offline channels for a seamless shopping experience. 3. Create eye-catching displays that tell a story and resonate with your customers' lifestyles and aspirations. 4. Speed up the checkout process with mobile payment options and self-checkout kiosks. 5. Equip your team with the skills to provide exceptional service. Consider these strategies to create better shopping experiences and boost your business efficiency. #RetailTransformation #CustomerExperience #RetailStrategy #RetailRhythm #SPARX #OmniChannel #RetailInnovation #RetailTrends2024

Delve deeper into pricing strategies and retail dynamics with PART 2 of our latest #InnovationTable interview! 🎯 In this continuation of our insightful discussion, Engage3 CEO Edris Bemanian and pricing expert Wes Woolbright, MBA, explore the impact of inflation on consumer loyalty, the evolving role of loyalty programs, and how different retail models navigate economic challenges. Packed with even more wisdom, this conversation uncovers how high-low retailers, value players, and omnichannel strategies are adapting to shifting consumer behaviors. Don’t miss these actionable insights! 💡 https://lnkd.in/genXcW7P #RetailStrategy #Ecommerce #PricingExpertise #Omnichannel #CustomerLoyalty

In this interview, Edris covered some real critical consumer behavioral dynamics for companies and pricing organizations to consider. 🔸 Promoting now without eroding loyalty later.  🔸 Variance in macro impacts based on different retail pricing models. 🔸 Localization is a segmentation strategy that is pro-customer because meets shoppers where they are #customer #retail #price #changemanagement

From “The Nordstrom Way to Customer Experience Excellence” by Robert Spector & BreAnne O. Reeves 🌟 “The physical store is not dead; it’s digitised. Stores must now encompass both worlds – the sensory experience of the physical store and the personalisation and convenience of online shopping. The most successful retailers seamlessly blend both.” As we look at the retail landscape in the Middle East, it’s clear that brands that don’t embrace omnichannel experiences risk falling behind. To thrive, retailers must embrace a holistic strategy that creates a unified experience across channels and realms (digital & physical) 🖇️ We’ve proven post-COVID that a digitised experience alone is not enough. Brands must empower customer service/experience providers with the skills to utilise tech to their advantage, rather than expect both to operate in silo. #DigitalTransformation #CustomerExperience #Omnichannel #FutureOfRetail #TechInRetail

Really great to see how quickly we're building out this capability. Seamlessly connect your online and offline channels to create a truly unified shopping experience with SCAYLE. 1️⃣ Connect your customers to the items they love with the Inventory Locator or Click and Collect. 2️⃣ Is an item out of stock? Endless Aisle gives customers access to a broader range of products online. So they can still make a purchase – and you never miss a sale. 3️⃣ Ship directly from your store and turn warehouses into one distribution network, giving you full control of your inventory turnover. From checkout to collection, from shipping to delivery, our Omnichannel solution helps your retail business run like clockwork – no matter how complex it is. Give your shoppers the convenience they crave. Learn more about Omnichannel 👉 https://lnkd.in/esVvb7JZ #Omnichannel #RetailInnovation #EnterpriseEvolutions

🚀 Ready to transform your retail strategy? Watch our On-Demand Webinar from the CommerceNext Growth Show! 🔗 Watch Now - https://bit.ly/46qNRLz Join Jay Topper (fabric), Angel Singh (Petco), and Katie Pursino (J.Crew) as they share powerful loyalty strategies to boost customer retention and drive repeat purchases. Discover how scalable technologies can ensure seamless omnichannel experiences and higher conversion rates. Don't miss out on this opportunity to unlock the secrets to maximizing sales and loyalty! #CommerceNext #Webinar #Session #CustomerLoyalty #Omnichannel #RetailStrategy #Ecommerce #CN2024

🏪 🕸 🛍 SCAYLE is reimagining omnichannel for enterprise. Seamlessly connect your online and offline channels to create a truly unified shopping experience. 1️⃣ Connect your customers to the items they love with the Inventory Locator or Click and Collect. 2️⃣ Is an item out of stock? Endless Aisle gives customers access to a broader range of products online. So they can still make a purchase – and you never miss a sale. 3️⃣ Ship directly from your store and turn warehouses into one distribution network, giving you full control of your inventory turnover. From checkout to collection, from shipping to delivery, our Omnichannel solution helps your retail business run like clockwork – no matter how complex it is. Give your shoppers the convenience they crave. Learn more about Omnichannel 👉 https://lnkd.in/esVvb7JZ #Omnichannel #RetailInnovation #EnterpriseEvolutions

Why should retailers consider an omnichannel approach to payments? 🤔 Our Executive Director, Paul Marcantonio, delves into this topic with Forbes. With physical trade back to pre-Covid levels, using an omnichannel approach to payments—in which a retailer uses the same payment platform and partner for both its online and offline channels—is no longer a fit-for-purpose solution. Paul's article covers the key changes that have led to this, the biggest challenges faced with current day omnichannel payments, and the importance of a multi-acquirer strategy. Check out the full article here: https://lnkd.in/e8N7XtrN #Ecommpay #Forbes #Omnichannel #Retail #Payments #PaymentServiceProvider

#NextEvolutionInOmnichannel at Middle East Retail Forum (MRF) 2024. A captivating discussion unfolded during the #NextEvolutionInOmnichannel session at MRF 2024, which focused on the pivotal role of omnichannel for retail businesses and how the experience is being enhanced. Leaders across the retail landscape explored the transformative power of omnichannel strategies in enhancing customer experiences amid shifting consumer behaviors and technological advancements. They underscored the significance of convenience, speed, and personalized engagement as essential elements driving success in today’s retail environment. As the industry adapts to these changes, the insights shared will pave the way for innovative retail solutions. 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲, 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐰𝐞𝐫𝐞 𝐢𝐝𝐞𝐧𝐭𝐢𝐟𝐢𝐞𝐝 𝐚𝐬 𝐤𝐞𝐲 𝐝𝐫𝐢𝐯𝐞𝐫𝐬 𝐟𝐨𝐫 𝐟𝐮𝐭𝐮𝐫𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬. 𝐑𝐞𝐚𝐝 𝐌𝐨𝐫𝐞, 𝐇𝐞𝐫𝐞: https://lnkd.in/gG-ew-ur Ashutosh Chakradeo, Choithrams || Aamir Allibhoy, Tim Hortons - Middle East || Stuart Henwood, New Balance || Jonathan Flender, GMG || Aurélien أوغيليان Cuellar كويلار, Chalhoub Group || Amir Zweil, Majid Al Futtaim || Mukul Yadav, Gupshup || Jack Chan, SleekFlow || Ana Elisa Seixas, ASICS Middle East || Roman Poludnev, Honeywell #MRF2024 #Omnichannel #RetailInnovation #ConsumerExperience #FutureOfRetail #NextEvolutionInOmnichannel #ThePowerOfNext