Top of the morning to you all, my name is Adeoluwa Adesanya and I currently work with Cormart Nigeria Limited as a Technical Sales Manager for Water Processing Systems. One skill I always apply in order to reach the heart of my clients/customers is consultative selling. This involves understanding my customer's specific needs and challenges related to water treatment, then offering tailored solutions that address those needs effectively. Here's a breakdown of the process: 1. Understanding Customer Needs: I begin my engagement by thoroughly understanding the customer's current water treatment system, challenges they face, regulatory requirements, budget constraints, and future goals. 2. Product Knowledge: I make sure to have a deep understanding of my company's water treatment products and services, including the features, benefits, limitations, and how they compare to competitors' offerings. 3. Technical Expertise: I develop a strong technical knowledge of water treatment processes, equipment, chemicals, and technologies. I am also able to explain complex water treatment concepts in a clear and understandable manner to customers. 4. Customized Solutions: I use the information gathered about the customer's needs to tailor a solution that best meets their requirements. This may involve recommending specific products, designing custom systems, or proposing process improvements. 5. Value Proposition: I clearly communicate the value proposition of my solution, including how it addresses the customer's pain points, improves efficiency, reduces costs, and ensures compliance with regulations. 6. Building Relationships: I establish trust and credibility with my customers by demonstrating expertise, listening to their concerns, and providing honest and transparent advice. 7. Consultative Approach: I adopt a consultative approach throughout the sales process, focusing on understanding the customer's business objectives and providing guidance rather than just pushing products. 8. Education and Training: I offer educational resources and training sessions to help my customers better understand water treatment technologies, best practices, and how to optimize the performance of their systems. 9. Continuous Support: I provide ongoing support and assistance to customers after the sale, including troubleshooting, maintenance tips, and updates on new developments in water treatment technology. 10. Feedback Loop: I establish a feedback loop to gather input from customers on their experiences with my products and services, and use this information to continuously improve my offerings. By following these steps diligently, I have been able to effectively engage in consultative selling, ultimately leading to satisfied customers and long-term business relationships. Are you also a technical sales specialist? Why don't you try out these steps too. They are not specific to water treatment alone. #water #watertreatment #technicalsales #consultativeselling
Boss!!! My Kindest Regards Sir
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Trade Marketing Analyst (SAP S/4HANA) at ABinBev Nigeria|Microsoft Power platform Developer|Azure Cloud| GCP | AWS| Data Analytics Engineer [In-view]
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