Adam Botterill’s Post

Being able to make insight-led decisions to improve service delivery in social care was our brief from East Riding of Yorkshire Council. Here, we share how Socitm Advisory & data specialists Simpson Associates are helping the Council become more data-driven to achieve their goals in social care & beyond. Read the case study here: https://lnkd.in/euwqswbd #LocalGov #DataManagement #PublicServices #SocialCare #ITTransformation

Really enjoyed this six-week piece of work with Sheldon Ferguson at DLUHC and Mikey Roche. We explored a range of case studies to understand best practice for scaling standards in local government. We interviewed some incredible people and came up with a three part model (build/ encourage adoption/maintain) that could be tailored to different settings. Blog post here: https://lnkd.in/eDktw2Ux Standards are not always the solution people want to talk about - and they no doubt need lots of work to design well, promote, implement and support. But what struck me is there really are quite a number of good examples of this that can be learnt from where standards have had impact: ⚡ Councils using the Unique Property Reference Number (UPRN) were quicker to identify vulnerable groups in Covid 💡 Persistent Resolvable Identifiers helped councils measure avoidable contact with service users, improving experience and saving time ✅ The Local Government Open Data Incentive scheme led to new services springing up that used the data, famously including the Great British Toilet Map The model we developed can be tailored to different settings. But a few points stood out of good practice in all settings: 🤝 co-designing the standard with intended users 👑 showing visible leadership and commitment that encouraged others to adopt 💰 providing targeted funding and support to help with adoption Given the findings, it is great to see DLUHC's ambition to provide stewardship for open standards in the sector. cc Iain O'Neil James Reeve Loren Hansi Gordon Sean Phelan Amy Bellamy Stefan Webb Harriet Pugh Katy Armstrong Tina Oakes Amy Rainbow Clarissa Gardner Adam Botterill- MBA Rob Chambers Mike Thacker Juliet Whitworth Paul Davidson Matthew Grenier Neil Topping Ben Unsworth Matt Lucht Matt Jukes

The Local Digital unit in the Department of Levelling Up, Housing and Communities has launched an effort to increase the take-up of open data standards by local authorities. https://lnkd.in/e7YPpwAT #datastandards #localgovernment

Ministry of Housing, Communities and Local Government' Local Digital team is to develop a set of #data #standards for #social #housing and to build a data community for the sector - It said the need for standards derives from ongoing problems in sharing data in the sector. In a statment it stated: 'A key challenge is unconnected technology systems that can’t share data with each other. Social housing providers find it difficult to access, combine, and use data.' #data #standards #essential #digital #government https://lnkd.in/en8eKYBc

My week in digital social housing. This week I set up the ODX with some colleagues. This will allow us the create a community of interest for those committed to the inherent social purpose of using open and collaborative data for the benefit of tenants in social housing. Onwards and upwards… #data #digital #socialhousing #governance

This week's lesson is about community engagement and an easy mistake that can be made when interpreting the results of community feedback. Sometimes "first past the post" isn't always the most important metric. You need to understand what you've asked your community, and what they've said as a whole. As an example, imagine you've asked your community to give feedback on a budget proposal for a service or facility, with 5 options: ⬆ 10% increase ⬆ 5% increase ➡ Remain the same ⬇ 5% decrease ⬇ 10% decrease Whilst you've given your community 5 options to choose from, the question you've asked really has three options: - increase funding - maintain existing funding - decrease funding This is where "first past the post" isn't always the most important metric. Imagine out of 100 responses, the breakdown looks something like: ⬆ 10% increase - 23 votes ⬆ 5% increase - 27 votes ➡ Remain the same - 10 votes ⬇ 5% decrease - 35 votes ⬇ 10% decrease - 5 votes If you're not thinking carefully about what you've asked your community, and looking at what they've said holistically, it's easy to mistake the result of this feedback as support for a 5% decrease in funding, with that being the most supported option with 35 votes. The problem with that interpretation though, is the 50% of respondents actually support an increase of funding, compared to 40% support for a decrease. The risk here is of organisations making the wrong decisions based on the wrong data. So what can you do to prevent this situation? You could ask simpler questions with fewer options, or try use branching logic to collect the same data over multiple questions so you can easily analyse the results in a way that your organisation can make good data informed decisions from. What other data analysis errors have you come across? #GovTech #LukesLessons #CommunityEngagement

Great to hear the work happening at Ministry of Social Development (MSD) in their partnership with SAS, really intersting case study on modernsing their Data Warehouse from Andrew Eckersley, Jason Owen, and Troy Kusabs my key takeways were: > Always have a Plan B, C and D > Scope is critical, know where and when not to cut corners for an MVP > Manging change for people not the Tech has to be the focus, tech is only an enable for ways of working. #nzgovdatasummit

Revolutionising real-time data sharing with Stoke-on-Trent In today's interconnected world, the ability to share real-time data seamlessly across different departments and systems is paramount for efficient decision-making and providing quality services. Stoke-on-Trent's local authority has embraced this vision through the implementation of Capita’s Single View software, revolutionising the way data is accessed and utilised. Read the full article here: https://lnkd.in/eHAjCZYm #Education #LocalGov #Publicservices #Betteroutcome

This the first in a series of #LocalDigital blogs on the systemic of data standards.

Check out this latest guide in partnership with HQN and Mobysoft!