Things like the Yes madam fiasco happen when you try to 'disrupt' for the sake of disruption. You see, this whole bollywood inspired 'badnaam hue to kya, naam to hua' style of PR stunts rarely ever work. Especially when you are a services company that would need to depend on the goodwill of your target consumers. If you want some examples of disruptive marketing done right, take a look at Red Bull's Stratos. It basically involved Felix Baumgartner, a skydiver from Australia attempting to set the record for the highest skydive ever. Red Bull housed Felix in a small communication capsule and sent him up to the stratosphere using a large helium-filled balloon. Red Bull streamed the entire event live on YouTube and that stream got the highest viewing traffic ever, of any livestream ever broadcast on YouTube! Just over 8 million viewers to be precise. Watching something new, big & interesting, live, with millions of others is a once in a lifetime experience. If your payoff at the end is worth it, then they'll remember it for a long time. Of course you don't have to do something as big and expensive as sending someone to the edge of space, but the core thought matters. Red Bull sold the people an experience. That's what matters. An experience worth remembering. What people then do is associate your brand with that experience. The awesome-er the experience, the better it is for your brand. People like to buy because of hundreds of different reasons, one of them is if the brand makes them FEEL good. And I guess Yes Madam missed out on that last part.
Abhishek Samant’s Post
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