Abhinay Jain’s Post

1. Business to Business This is Business to Business transactions. Here the companies are doing business with each other. The final consumer is not involved. So the online transactions only involve the manufacturers, wholesalers, retailers etc. 2. Business to Consumer Business to Consumer. Here the company will sell their goods and/or services directly to the consumer. The consumer can browse their websites and look at products, pictures, read reviews. Then they place their order and the company ships the goods directly to them. Popular examples are Amazon, Flipkart, Jabong etc. 3. Consumer to Consumer Consumer to consumer, where the consumers are in direct contact with each other. No company is involved. It helps people sell their personal goods and assets directly to an interested party. Usually, goods traded are cars, bikes, electronics etc. OLX, Quikr etc follow this model. 4. Consumer to Business This is the reverse of B2C, it is a consumer to business. So the consumer provides a good or some service to the company. Say for example an IT freelancer who demos and sells his software to a company. This would be a C2B transaction. #typesofecommerce #ecommerce

If CAC is the biggest problem of a D2C brand, then this is the second biggest problem in India. Lack of good shipment services. Over the last four years, I have tried many shipment services, but every one of them lacks reliability. Some of the issues are: - Parcels lost in transit - Marking as delivered while still in their warehouse - Late delivery Obviously, customers will get frustrated, and we can't blame them. They will begin to put negative comments and give zero ratings. The sad part is that all our hard work goes in vain because of delivery issues. Recently, I started using the premium service of DTDC Express Limited , hoping there wouldn't be any issues, but they are no different from the others. What are the biggest issues you have faced with your shipping partners?

Slow payments that take weeks and weeks? Can’t relate to that… With eBay, Export Ka Expert, you can get your payments straight from the buyers in two* business days through your Payoneer Account. T&C Applied. #ebay #eBaySellers #eBaySellersIndia #eBaySellerCommunity #India #adminreel #payments #Exports #exportkaexpert #ecommerce #Exporters #globalmarkets

 Thinking of MNP to BSNL Here is Why and How! As things stand now, when all of the major telcos—Jio, Vi, and Airtel—are revising all their tariffs, loyal customer bases of Indian mobile users are becoming inclined to shift to BSNL. With averaging a 15% increment, these companies are making the prices of the recharge plans pricier, and BSNL is turning out to be more formidable with its affordable plans.  Cost-Effective Plans: BSNL provides much cheaper recharge plans compared to its competition. Network Availability: Although operating at 2G/3G for now, the 4G services of BSNL are up and running for selected circles, with the rollout's pan-India expected to happen next month. How to Port Your Mobile Number to BSNL in Steps: Step by Step: Step 1: Get a Unique Porting Code (UPC) Send an SMS to 1900 in the following format: PORT < 10-digit mobile number>. For example, send PORT 8888888888.  • Jammu & Kashmir Users: Instead of an SMS, call 1900.   • Validity: The UPC is valid for 15 days (30 days in Jammu & Kashmir, Assam, and North East licensed areas). Step 2: Go to BSNL CSC or Authorized Franchisee / Retailer Go to the nearest BSNL Customer Service Centre or retailer and request to port your mobile number. Step 3: Fill out the Customer Application Form (CAF)  You have to fill up this CAF and submit it to the concerned BSNL CSC along with the details of the requisite fees for the porting purpose. BSNL is not charging any fee amount for this at any state. Step 4: Now Obtain the New BSNL SIM Once the porting request is accepted, then BSNL will inform you of the date and time for the porting process. At the scheduled time, put in your new BSNL SIM card. Need Help  If there is a problem, you can always call the toll-free number of BSNL at 1800-180-1503 or just dial 1503. Conclusion:  By porting to BSNL, you shall be making a cost-effective decision at a time when all the other companies are rapidly increasing their tariffs. Now, stay in touch without digging into your pocket!

Subject: Complaint Regarding Unacceptable Order Cancellation and Poor Customer Service Due to Price increase of Gold Bar from Flipkart Dear Flipkart Customer Service, I am writing to express my deep dissatisfaction with the recent experience I had while purchasing a gold bar from your platform. On the day of my purchase, the price of the gold bar was Rs 74,161. The order was confirmed, and the expected delivery date was set for August 6th. However, to my dismay, the delivery date was repeatedly postponed without any clear communication or valid reason. Eventually, my order was cancelled without any prior notice or consultation. Upon investigating, I discovered that the price of gold had increased to over Rs 78,000+ on the day of the supposed delivery. It is evident that the cancellation of my order was due to the price hike, which is completely unacceptable and unethical. As a customer, I trusted Flipkart to honor the confirmed order and deliver the product at the agreed price. Instead, I was met with poor customer service and what appears to be a deliberate attempt to avoid fulfilling the order due to the increased gold price. This experience has not only caused me significant inconvenience but also eroded my trust in @Flipkart as a reliable online marketplace. I urge you to address this issue promptly and ensure that such practices are not repeated in the future. I expect a formal apology and a satisfactory resolution to this matter. Thank you for your attention to this serious concern. Sincerely, Girish Babu Yendamoori

#BusinessIntroduction End section: How can we ensure that your order arrives safely overseas? 1. Process and supplier assessment: We are familiar with the business processes and management systems and we will assess our supplier at each stage (P1). If our supplier makes a mistake even once, as long as it affects the customer,we will replace our supplier for the best services. 2. Low customer churn rate:Because of our professionalism, coupled with the excellence of our service, most of our customers choose us from the first time. At the same time, we also save unnecessary costs for our customers. #ShenzhenHTDInternationalLogisticsCoLtd.#FREIGHT #LOGISTICS #IMPORT #B2B #B2C #Amazon #Crossborderecommerce

When it comes to data I go to the field instead of believing the opposition and or Govt. An average shop on the ground floor of Terminal 3 sells goods worth 1-2 crores/month. An average shop on the food court is doing almost the same business. Stadkingly different products but look at the business.. An average shop around New Delhi railway station and on the platform 5-6 lakhs/month. Leave aside organized shops. An average street vendor sells worth 3-5 lakhs/month. It appears that they don't. A complete misnomer. The economy of One LED at the street vendor is Rs 20/evening. Just multiply it by millions of street vendors and you would know the business size.. The current Govt has supported all sizes of businesses across sectors and segments. The banks have opened up, collaterals have gone in some segments because money comes via UPI on a daily basis, banks have made profits and NPAs are less.

𝐃𝐫𝐨𝐩 𝐭𝐞𝐬𝐭𝐢𝐧𝐠 is particularly important in the e-commerce/D2C industry, where more and more products are being shipped directly to customers' homes. By testing the dropping ability of packages, manufacturers can ensure that products will be well-protected during transit, reducing the risk of damage and costly returns. 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐜𝐞 𝐨𝐟 𝐝𝐫𝐨𝐩 𝐭𝐞𝐬𝐭𝐢𝐧𝐠- 1. 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐒𝐚𝐟𝐞𝐭𝐲: Drop testing helps identify potential weaknesses or vulnerabilities that may cause harm to users, ensuring that products meet safety standards and regulations. 2. 𝐑𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐃𝐮𝐫𝐚𝐛𝐢𝐥𝐢𝐭𝐲: By subjecting products to drop tests, manufacturers can assess whether they can withstand the stresses and strains of regular usage, including accidental drops, without suffering significant damage or malfunctioning. 3. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧: A product's durability and reliability greatly influence customer satisfaction. Drop testing allows manufacturers to identify design flaws or weaknesses early on, enabling them to make necessary improvements before the product reaches to the final customer. 4. 𝐂𝐨𝐬𝐭 𝐑𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧: Identifying product weaknesses through drop testing during the development phase can help manufacturers avoid expensive recalls or warranty claims. 5. 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬: Drop testing helps manufacturers comply with industry standards and regulations, ensuring that their products meet the required safety criteria. #QualityCheck #Inspection #Supplychain #D2C #B2B #Qualityassurance #Import #Container #Preinspection #Sourcing #Procurement #Ecommerce #India #Droptesting #Amazon #ISTA6

B2B marketplace OfBusiness’ consolidated operating revenue surged over 25% year-on-year (YoY) to cross the INR 19,000 Cr mark in the financial year 2023-24 (FY24), with net profit breaching the INR 600 Cr mark👇 The Delhi NCR-based unicorn had posted a net profit of INR 463.2 Cr on an operating revenue of INR 15,342.6 Cr in the previous fiscal year. In FY24, OfBusiness’ operating revenue stood at INR 19,296.3 Cr, while its net profit surged over 30% YoY to INR 603 Cr. Founded in 2016 by Asish Mohapatra, Ruchi Kalra, Vasant Sridhar, Bhuvan Gupta, and Nitin Jain, OfBusiness generates revenue by selling raw materials for manufacturing and infrastructure sectors. 📎 To read more in detail, click here: https://lnkd.in/gvMGHMjB #news #b2b #marketplace #financials

🚫No Name | No Number | No Problem🚫 A customer visited a Mall recently and here is how the billing counter conversation went: Cashier: Sir/Ma'am, Could you please share your name and phone number for the bill ? Customer:- Can you please proceed without it. I don't want to share my details with you. Cashier:- But we need it for the bill. Customer:- Why not...!!! just Bill me as "The Mysterious Shopper" ? 🥲 Cashier:- ........... Let me know in the comment what will be the Cashiers Reply ? [ They Businesses mostly taking your Phone Number, Name and sometimes Address because of RRR (Retain, Repeat and Referal) which play an important role in sales and ultimately to scale and grow a business ] #noproblem #noname #nonumber #sales #CRM #shopping #customer #marketing #bill #corporate #mysterious #india #business #msme #malls #fashion #ecommerce #quickcommerce #brand #Buildyourownbusiness