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Payments, Documents and Contracts, Ecommerce with Prashant Join us as we discuss Payments, Documents and Contracts, Ecommerce with Prashant

Hokodo has released a report that explores the habits and e-commerce expectations of business buyers. Out of the 500 surveyed B2B buyers, 83% said that they would abandon an e-commerce purchase if no payment terms were offered at checkout, meaning that B2B sellers failing to offer payment terms are missing out on capturing new business and revenue growth. #retail #retailnews #payments #b2b #ecommerce

𝐇𝐚𝐯𝐞 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐰𝐨𝐧𝐝𝐞𝐫𝐞𝐝 𝐰𝐡𝐲 𝐚𝐢𝐫𝐥𝐢𝐧𝐞𝐬 𝐨𝐫 𝐞-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐠𝐢𝐚𝐧𝐭𝐬 𝐥𝐢𝐤𝐞 𝐀𝐦𝐚𝐳𝐨𝐧 𝐨𝐟𝐟𝐞𝐫 𝐜𝐨-𝐛𝐫𝐚𝐧𝐝𝐞𝐝 𝐜𝐫𝐞𝐝𝐢𝐭 𝐜𝐚𝐫𝐝𝐬? Take Amazon’s co-branded credit card, for example. It offers 5% cashback on all Amazon transactions—a feature that might seem like a margin-cutting move for the merchant. But behind this lies a strategic partnership between merchants, banks, and card networks, creating a win-win-win scenario for everyone involved 𝗪𝗵𝗮𝘁 𝗔𝗿𝗲 𝗖𝗼-𝗕𝗿𝗮𝗻𝗱𝗲𝗱 𝗖𝗿𝗲𝗱𝗶𝘁 𝗖𝗮𝗿𝗱𝘀? Co-branded credit cards are created through strategic partnerships between banks and merchants, supported by card networks like Mastercard. These cards prominently feature the logos of both partners and offer exclusive, brand-specific rewards such as cashback, loyalty points, or discounts tied to customer spending habits Key sectors leveraging co-brand credit cards include travel, hotels, fuel, e-commerce, grocery and lifestyle 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗳𝗼𝗿 𝗔𝗹𝗹 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀 For Banks: 1) Customer Acquisition Made Easy: Merchants’ customer bases offer alternate and cost-effective acquisition channels 2) Higher Customer Engagement: Increased spending and activation rates drive revenue 3) Brand Visibility: Co-branding elevates both the bank’s and merchant’s visibility 4) Loyalty and Retention: These cards exhibit low customer attrition and top-of-wallet behavior For Merchants: 1) Boosted Sales and Loyalty: Tailored rewards encourage repeat purchases and higher spending 2) Access to Issuer Expertise: Leverage the FI’s expertise in customer acquisition and credit risk management 3) Targeted Marketing: Enhanced brand visibility through co-marketing initiatives and exclusive offers For Consumers: 1) Exclusive Rewards and Benefits: Cashback, loyalty points, and tailored benefits enhance value 2) Seamless Shopping Experience: Incentivized online and offline transactions 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗮𝗻𝗱 𝗘x𝗽𝗲𝗻𝘀𝗲 𝗦𝗵𝗮𝗿𝗶𝗻𝗴 Co-brand partnerships involve revenue sharing and significant investments by both parties * Issuer Revenue: Driven by interchange fees, interest from revolvers, and annual fees * Merchant Revenue: Boosted by increased spending, and loyalty from cardholders along with part of revenue/profit from the Issuer * Costs to Issuers: Funding rewards (cost shared by merchant), payments for revenue/profit sharing (to merchant), and acquisition costs Issuers and Merchants have a range of revenue/profit sharing models, including Acquisition bounty, revenue sharing, profit sharing, or a hybrid model With co-branded cards expected to capture 25% of the Indian market share by 2028, these partnerships are no longer optional but essential. For merchants, incorporating co-branded cards into their 2025 strategic agenda is critical to staying competitive Explore in-depth strategies for FIs to unlock the full potential of co-brand partnerships in the report below #CoBrandCards #BankingStrategy

What is at the heart of B2B e-commerce’s explosive growth? Billie’s CCO, Damien Perillat, shares his insights and looks at the driving force behind the sector’s vast potential. Get Damien’s thoughts on: 🛠️ The untapped promise of B2B e-commerce and where it’s headed 💳 The transformative power of payment methods, especially BNPL 📈 How tailoring payment methods is meeting the evolving needs of B2B buyers 💡 The synergy of Billie and Adyen in redefining B2B transactions Find out more in our latest article. 👉 https://lnkd.in/ezdBqdGc #Ecommerce #BusinessPayments #B2B #BNPL #DigitalTransformation #Adyen

When it comes to succeeding in eCommerce, conversion is king. Yet online merchants widely report having problems in delivering a high-quality checkout For daily news and analysis subscribe to the https://lnkd.in/grcK6QEX newsletter. #Payments #Finance #Fintech

Instant Gratification Sells—Quick Deliveries Seal the Deal In the fast-paced world of eCommerce, one thing has become crystal clear: instant gratification drives consumer decisions. Having worked in logistics for over 20 years, I’ve seen this shift firsthand—from standard shipping being the norm to customers now expecting lightning-fast deliveries. It’s fascinating to watch how drastically consumer expectations have evolved over the last decade. Back then, a 3-to-5-day delivery window was acceptable. Today, customers expect products almost immediately after they hit “Buy.” The psychology behind it is powerful—instant gratification makes the purchase feel more rewarding. That excitement of knowing their product is just hours away drives customers to complete their transactions. And for businesses, this means quick commerce is no longer just a luxury; it’s an essential part of their operations. The brands that embrace faster shipping options are the ones seeing fewer cart abandonments and more completed sales. It’s not just about moving packages faster; it’s about creating a seamless experience from checkout to delivery. In today’s competitive market, the difference between a sale and an abandoned cart could be how quickly you can deliver. As businesses, we must continuously evolve to meet our customers' demands for convenience, speed, and satisfaction. Remember, in a world where consumer expectations are changing faster than ever, quick commerce could be the key to staying relevant.

Direct-to-consumer (D2C) e-commerce is on the rise in Europe, as well as in the region's largest market: the United Kingdom. Major e-commerce platforms may have a broad product selection, but an increasing number of UK consumers are flocking to D2C e-commerce webshops, looking for confidence in the quality of the products they buy online and a better customer experience. What are the fastest-growing D2C categories in the UK, which are the most popular D2C brands, and how many parcels were delivered D2C last year? Find out by swiping through the slides below ➡ #d2c #directtoconsumer #ecommerce #UK #onlineshopping

Platforms like marketplaces and aggregators are vital for merchants expanding their reach, but they often struggle with seamless payment options. A new PYMNTS Intelligence report explains how managing complex payment systems can strengthen merchant relationships. https://hubs.ly/Q02QBBfM0

𝑯𝒂𝒏𝒅𝒍𝒊𝒏𝒈 𝑹𝒆𝒕𝒖𝒓𝒏𝒔 𝒂𝒏𝒅 𝑹𝒆𝒇𝒖𝒏𝒅𝒔 𝒊𝒏 𝑬-𝑪𝒐𝒎𝒎𝒆𝒓𝒄𝒆: "Handling returns and refunds in e-commerce means dealing with customers who want to return or exchange products they bought online. This involves having a clear return policy, making refunds or exchanges easy, and communicating with customers in a friendly and helpful way to resolve issues and build trust." 𝑪𝒍𝒆𝒂𝒓 𝑹𝒆𝒕𝒖𝒓𝒏 𝑷𝒐𝒍𝒊𝒄𝒚: Have a clear return policy in place Explain the process to customers upfront Specify what can be returned and how Avoid surprises and misunderstandings 𝑬𝒂𝒔𝒚 𝑹𝒆𝒇𝒖𝒏𝒅𝒔 𝒂𝒏𝒅 𝑬𝒙𝒄𝒉𝒂𝒏𝒈𝒆𝒔: Make refunds and exchanges easy and hassle-free Process them quickly and efficiently Keep customers informed throughout the process Show empathy and apologize for any inconvenience 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝒊𝒔 𝑲𝒆𝒚: Communicate with customers in a friendly and helpful way Listen to their concerns and respond promptly Resolve issues quickly and fairly Build trust and loyalty with customers 𝑹𝒆𝒔𝒐𝒍𝒗𝒆 𝑰𝒔𝒔𝒖𝒆𝒔 𝑸𝒖𝒊𝒄𝒌𝒍𝒚: Resolve return and refund issues quickly and efficiently Don't delay or make customers wait Show customers you value their time and business Turn a negative into a positive experience #ReturnPolicy#𝐑𝐞𝐟𝐮𝐧𝐝𝐏𝐨𝐥𝐢𝐜𝐲#𝐄𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞𝐑𝐞𝐭𝐮𝐫𝐧𝐬#𝐎𝐧𝐥𝐢𝐧𝐞𝐑𝐞𝐟𝐮𝐧𝐝𝐬#𝐄𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐒𝐞𝐫𝐯𝐢𝐜𝐞#𝐄𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞𝐑𝐞𝐭𝐮𝐫𝐧𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭#𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞

Ever wish your business customers could pay you as easily as consumers do in e-commerce stores? 🛒 Levers offers a modern B2B payment portal with flexible payment options, enabling companies around the globe to accept online local and cross-border payments and eliminate the hassle of reconciliation, sending account statements, and wire instructions. With Levers, you can provide the same delightful experience in your collections process that your customers expect from your products and services ✨