From the course: Train the Trainer
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Developing proper communication skills
From the course: Train the Trainer
Developing proper communication skills
- We as trainers must be able to communicate effectively. Whether you're leading a workshop, coaching people individually, or just speaking to a group of peers, your one goal is to communicate your message clearly. Trainers know that the secret to communicating well is acknowledging that the audience is more important than the topic. People want you to care about them, and most of them hunger for honest information from someone who tells it to them straight. Fundamentally, effective communication is really one-to-one communication, even when you're addressing an audience. Effective trainers structure their message into three buckets. These are planning, preparing, and presenting. First, you have to plan what you're going to say. This is often ignored because many trainers will say, "There's no need to plan, "it's all written in the course content." The best trainer, however, address three core elements to their message, which include knowing your audience and their needs, the message…
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