From the course: Scaling Generative AI: Building a Strategy for Adoption and Expansion
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Track and measure generative AI success
From the course: Scaling Generative AI: Building a Strategy for Adoption and Expansion
Track and measure generative AI success
- So you have assembled your all-star team and you're ready to roll out GenAI solutions across your organization. But how do you ensure these solutions are actually being used and making an impact? That's what we're looking at now, ensuring accountability by measuring usage. First things first. Let's talk about GenAI Scorecard. This is a real time dashboard that tracks the usage and effectiveness of GenAI solutions across your different departments. It's visible to everyone, from operations to senior management. Think of it as a GenAI report card. But instead of it having grades, we're scoring usage from zero to 10. Here are a few performance indicators or KPIs to consider as part of your GenAI Scorecard. User engagement score. This KPI measures how often a department or individual is using a GenAI solution. A score of 10 means they're fully engaged, utilizing the tool to the maximum potential. Solution…
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