From the course: Removing Noise and Bias from Strategic Decision-Making
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Making the decision
From the course: Removing Noise and Bias from Strategic Decision-Making
Making the decision
- Strategic decisions are tricky. That's why it's important to acknowledge that even reasonable, wise people can disagree. That's what decision observer Alex publicly reminded the board of directors of a large consumer goods company as they were ready to decide on their new CEO. Alex had successfully led the board through a hygienic decision process. They had filled the assessment buckets with consideration questions, judged answers independently, and the answers had been shared. It was time for the final step, making a decision. Before inviting discussion and debate, there's one more bias-reducing step to a hygienic decision process, voting anonymously. Alex directed the board to anonymously and silently cast their initial vote for which of the two candidates they considered the best option. Anonymity allows judges to listen to new ideas and perspectives and be open to changing their mind without worrying about how this…
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