Quality Management for Operational Excellence
With Richard Chua
Liked by 9,753 users
Duration: 2h 23m
Skill level: Intermediate
Released: 5/23/2022
Course details
Maintaining your competitive advantage is always a work in progress. After all, the products, services, and processes of your business are constantly in flux. In this course, instructor Richard Chua shows you how to apply quality management tools and techniques for the design, control, and overall improvement of your organization’s products and service quality.
Discover the power of quality management principles to create operational excellence and gain competitive advantage. Learn about how quality impacts revenue, costs, and profits, and ensure your outputs are free of deficiencies. Explore the three universal processes of quality planning, control, and improvement as outlined by the Juran Trilogy. If you’re an executive, manager, engineer, analyst, or project supervisor, Richard covers the skills and strategies you need to know to maintain quality every step of the way as you strive for operational excellence.
Discover the power of quality management principles to create operational excellence and gain competitive advantage. Learn about how quality impacts revenue, costs, and profits, and ensure your outputs are free of deficiencies. Explore the three universal processes of quality planning, control, and improvement as outlined by the Juran Trilogy. If you’re an executive, manager, engineer, analyst, or project supervisor, Richard covers the skills and strategies you need to know to maintain quality every step of the way as you strive for operational excellence.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
Contents
What’s included
- Practice while you learn 1 exercise file
- Test your knowledge 5 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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