From the course: Program Management for IT Professionals
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Support and compatibility - Microsoft Project Tutorial
From the course: Program Management for IT Professionals
Support and compatibility
- [Instructor] Compatibility, meaning compatibility with various operating systems, with various database software platforms, with various hardware platforms. Compatibility has hidden impacts. To give you the bad news, when compatibility is a high priority, quality will suffer. There's no getting around testing quality if there's a large compatibility matrix. Tech support always suffers with a large compatibility matrix. Performance almost always suffers with lots of widespread compatibility demands. Project budget and project schedule invariably suffer. Learning some lessons from the industry to help us make the right decisions, we can use examples from industry standardization and consolidation. Let's start with cloud services. Cloud services are standardized on systems. Cloud services enjoy expanded purchasing power and reduced costs of tech support. Cloud services would rather invest in new hardware than invest in more people to support old hardware simply because wide…
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QA and release criteria: Change control3m 42s
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Support and compatibility3m 34s
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Competitive analysis6m 9s
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Early customer and reference accounts3m 7s
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Product management checklist1m 49s
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Sales marketing checklist6m 49s
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Price list and review2m 26s
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