From the course: Program Management for IT Professionals

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End of concept development: Phase 0

End of concept development: Phase 0

- [Instructor] And now we come to completing Phase 0, the concept phase. We have a project concept with defined and bounded customer problems that we choose to solve. The operative word here is bounded. We don't want any nebulous or open-ended problem statements. We want scheduled guidelines established. There are no open pocketbooks in this world, so some guideline on schedule, maybe not an accurate fully detailed schedule, but some guidance as to what the project duration will be. And this helps us to identify what needs to go first and what needs to wait until later in the stepping-stone project approaches. We have a concept team and now we are expanding that concept team into a scoping team. And we have risk identify. This is high-level, conceptual, potential risk, identified and minimized. Risk management is something that we'll come back to multiple times during the program. Written deliverables at the end of Phase 0, are a conceptual plan of record, including customer profiles.…

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