From the course: Product Management First Steps
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Planning product updates
From the course: Product Management First Steps
Planning product updates
- At this point, it might seem like you're ready to jump right into the development of the next set of features and user stories, but there are a couple of things you should examine first. For example, let's say that during the refine phase, you found there was a potential audience that you didn't anticipate, and adding them as a primary or secondary persona could significantly help your product. Or maybe you found that your NPS index went down in the last release, and you want to know why. In both of these cases, you're going to want to go back to the research phase and do a more thorough examination of the findings that you have uncovered. Another possible discovery is the growth of something called debt. In many products, especially technology ones, with each release, you incur work that needs to be done to keep the product modern and updated. These features might not be user facing and are often based on external factors. For instance, your product might be built with an older…
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