Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365)
With Sharon Bennett
Liked by 763 users
Duration: 1h 55m
Skill level: Intermediate
Released: 3/19/2020
Course details
Once your users are up and running with Office 365, they may experience more complex issues related to printing, version compatibility, and startup. This course provides Level 1 IT administrators with an overview of common end-user troubleshooting requests related to Office 365. Learn how to fix Word formatting issues, find lost and damaged files, fix common audio and video issues in Teams, reset OneNote notebooks that just won't sync, and connect to different mailboxes in Outlook. Plus, get solutions to common problems with Access, Excel, PowerPoint, Visio, SharePoint, Teams, Publisher, and OneDrive. Microsoft solutions expert Sharon Bennett makes sure that you have the answers to your users' most frequent questions—before they even ask.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
LinkedIn Learning
Certificate of Completion
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Share as image online to demonstrate your skill
Meet the instructor
Learner reviews
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Glenda Davids
Glenda Davids
System Administrator @ Nedbank | ITIL Intermediate Capacity, Microsoft SQL
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Sharon f Floyd
Sharon f Floyd
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Ibrahim Mustafa
Ibrahim Mustafa
System Administrator | IT Technical Support | Windows Server | Azure Cloud Fundamentals | Microsoft 365 | Network Infrastructure, Cisco Routing and…
Contents
What’s included
- Learn on the go Access on tablet and phone