From the course: Navigating Employee Relations as an HR Professional

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Facts and "what"

Facts and "what"

I usually name employee relations incidents and investigations. Doing so helps jog my memory in case an issue is reopened, reoccurs, or requires further investigation. I call this one the runaway bus. In the world of commercial driving, mileage, how long, and how often a driver is on the road are critical data points. In this incident, the mileage logs were being falsified, which was hindering maintenance triggers, driver hours weren't adding up, and the fleet logged more maintenance hours than necessary based on miles driven. It all started when a leader on his lunch break saw a bus out of place. That's how the runaway bus employee relations event begin. Employee relations can range from simple to intensely complex, leaving human resource professionals and stakeholders wondering if they've done due diligence and arrived at reasonable and sound conclusions. I want to help you confidently confirm that you're accessing every viable resource to resolve employee relations. When an…

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