From the course: Introducing Robotic Process Automation

Your guide to watching this course

- Before we get started, let's check out how to navigate this course. As mentioned in the first lesson, if you're kicking off an RPA initiative, this course is meant to be the starting place for you and your organization. As a result, it's designed to speak to a wide variety of people who might be involved in an RPA program. One way to absorb the content is to watch the entire course from beginning to end, but knowing that you may be coming into the course with various levels of knowledge about the topic, we've designed the course to be modular, so if you'd like, you can skip around and watch what you feel is most relevant to you. You can also share or assign modules that might be most relevant to those on the team. We'll be covering a basic definition of RPA, how RPA fits within a broader spectrum of automation, and what benefits can be gained from RPA. We then focus on how to ensure your success by highlighting best practices, first at a process level, for instance we cover how to select the right processes to automate. Then we address best practices at an enterprise level, touching on broader frameworks I've seen ensure success across an organization. Ultimately, I invite you to take a close look at the course curriculum and consider which lessons are vital to developing the awareness and buy-in of the key stakeholders necessary for such a project. Who are the key stakeholders, you ask? We cover that as well. I'd also like to highlight one last point. This is not a technical training course on how to configure in a specific RPA tool. As we'll cover later in the course, there are many leading RPA software tools and hundreds of new entrants joining each year. Several factors will need to be considered when selecting the tool that's right for your program and for your organization. And I often counsel teams that, over time, they'll most likely need to adopt a hybrid toolkit consisting of several RPA tools. At the time of recording, several of the leading tools have truly stellar academies and training resources available. So rest assured, there are plenty of resources out there to train members of your team in the detailed technical skills. But, mark my word, the most important thing you can do before embarking on tool training is to prepare your team and your organization for the journey ahead. Over the last decade I've seen too many companies race ahead before careful planning, and I've been called in to help countless organizations that wished they'd taken this course before they'd gotten started. So please, take advantage of the materials that follow, share this course broadly across your organization, and follow me on LinkedIn to stay up to date with new content and valuable lessons. This ride is an exciting one, and the outcomes can be truly extraordinary if executed successfully. Let's get started.

Contents