From the course: Introducing Robotic Process Automation
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Prime opportunity areas for automation
From the course: Introducing Robotic Process Automation
Prime opportunity areas for automation
- Now that you know the key drivers of automation potential, you might ask yourself are there functional areas I should focus on where RPA will make the most impact and do opportunities for automation vary by industry? These are great questions, which I help enterprises answer all the time, but not knowing which functions or industries you're from, I'll provide more general answers that you can use as a launching point. First, what sort of functional areas are best suited for RPA? If you've been paying attention, you probably already know, but the short answer is that RPA can be applied to pretty much any transactional process. Some examples of where I've seen RPA implemented are: customer service, human resources, procurement, finance and accounting, data management, and internal auditing. In each of these areas, there are repetitive and transactional tasks that are prime opportunities for RPA. To expand on that, the…
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