From the course: Intelligent Automation Foundations
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Management of an intelligent automation program
From the course: Intelligent Automation Foundations
Management of an intelligent automation program
- This lesson focuses on three elements of managing an intelligent automation program that you need to be aware of. They include executive support, an enterprise-wide scope and vision, and a clear governance structure that includes a center of excellence. First up is executive support. Remember that intelligent automation is not just a set of technologies. It also requires adjusting or redesigning business processes and operating models. These sorts of changes require sponsorship and support from the highest level of management in the organization to proceed in a timely manner and with authoritative backing. Top-level managers must be aligned on the vision, the business case, and the high-level roadmap. The vision includes the strategic goals of the intelligent automation program. The business case covers the estimated costs and benefits of investing in the program. The high-level roadmap lays out the milestones of…
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