From the course: Creating a Culture That Inspires Your Employees
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Spend time together
From the course: Creating a Culture That Inspires Your Employees
Spend time together
- Trust takes time to build. Our team at the Santa Barbara Zoo has grown significantly over the last decade. And across that growth, we maintained a very flat organizational structure. While this approach kept all the employees connected to the top so to speak, it didn't really allow for much growth within functions and cross-functional teaming was minimal. Longevity made internal promotion difficult, and outside of our directors, cross-functional collaboration was rare. With the hope of tackling all these issues, we decided to make the organization less flat. We added a layer of managers and taking a field of dreams approach, I thought this new team would engage and behave much like the director team. Now, hold that thought. Think back to high school. What was that first day like on your freshman year? I knew a few kids in each of my classes, but my closest friends weren't in the room. A few kids spoke, most of us…
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