From the course: Communicating with Transparency
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Responding to criticism
From the course: Communicating with Transparency
Responding to criticism
- People's reactions to us have much more to do with their own internal triggers and stories than they have to do with us directly. This is a universal truth that some of the most profound authors, speakers, and change makers of our time have understood. Without this knowledge, no one would say or do anything unpopular, and the world would never evolve and grow. This same truth goes for you and your company, especially as you begin to place transparency at the center of your actions and communications. You must accept that you won't always be popular. Sometimes the truth is not pretty, but it doesn't mean it shouldn't be shared, but how do you handle being personally attacked or criticized for sharing things transparently? You begin by remembering this universal truth that reactions are not about you. Then, you shift to yourself. Re-center behind your own intentions and values. Remind yourself who you are and that this…
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