Communicating in Times of Change Preview

Communicating in Times of Change

With Brenda Bailey-Hughes and Tatiana Kolovou Liked by 4,309 users
Duration: 51m Skill level: Intermediate Released: 6/12/2017

Course details

Leadership communication is never more important than during times of change. This course helps supervisors and mid-level managers come up with a communication strategy that helps make a change initiative successful regardless of whether they are the ones instigating the change. Join communication experts Tatiana Kolovou and Brenda Bailey-Hughes as they address the who, why, when, how, and what of change.

Tatiana and Brenda begin by reviewing success stories and survey data that emphasize why communication in times of change is so crucial. Next, they explain how to strategize communication efforts, craft the change communication message, and answer common questions that people may have when grappling with change. To wrap up, they discuss how to manage difficult questions, emphasize with others, and overcome resistance.

Skills you’ll gain

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Meet the instructors

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Contents

What’s included

  • Practice while you learn 2 exercise files
  • Test your knowledge 6 quizzes
  • Learn on the go Access on tablet and phone
  • Stay up to date Continuing Education Units

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