From the course: Championing the Customer in Everything You Do
Championing the customer
From the course: Championing the Customer in Everything You Do
Championing the customer
- I think everyone agrees focusing on customers is a really good idea. That's the heartbeat of any successful organization. But how do you do that? You might work with customers directly, or maybe you have a role, in say IT or finance, or the warehouse or some other area where you don't interface with customers, but everyone plays an essential part in customer experience. In this course, I'm going to show you how to champion the customer in everything you do, whatever your role. We'll go through a simple, proven approach that will make a difference for your organization, your customers, and your own career, and you can begin using it today. I'm Brad Cleveland. Thanks so much for joining me. You ready? Let's do this.
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