From the course: AI Agents for Product Leaders
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User experience considerations for agentic products
From the course: AI Agents for Product Leaders
User experience considerations for agentic products
- Designing products with AI agents at their core introduces unique challenges, especially when balancing user experience with ethical considerations. It's not just about functionality. It's about ensuring that these agents enhance user interactions in the natural and intuitive way. First, transparency is key. Clearly communicate the AI agent's capabilities and limitations to users right from the start. A well-designed onboarding process can help set expectations, ensuring users understand what the AI can and cannot do. This also involves being upfront about how user data will be utilized. Optimizing for natural interactions is also crucial. You have to design UIs that facilitate seamless communication, whether through conversational UI patterns that mimic human dialogue or personalized experiences that adapt to individual user preferences. Error handling is another critical aspect. AI agents should be designed to handle scenarios where they might not understand user input or provide…
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