Thiago Roque

Thiago Roque

South Jordan, Utah, United States
4K followers 500+ connections

About

• Executive with 27+ years of experience working with Digital Transformation, Customer…

Activity

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Experience

  • Slalom Graphic

    Slalom

    Salt Lake City, Utah, Estados Unidos

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    Sandy, UT

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    SAO PAULO

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    São Paulo e Região, Brasil

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    São Paulo Area, Brazil

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    São Paulo Area, Brazil

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    São Paulo Area, Brazil

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    São Paulo Area, Brazil

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    São Paulo Area, Brazil

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    São Paulo Area, Brazil

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    São Paulo Area, Brazil

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    Salvador Area, Brazil

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    São Paulo Area, Brazil

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    São Paulo Area, Brazil

Education

  • University of Utah - David Eccles School of Business Graphic
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    #1 Global MBA Ranking 2013 according to Financial Times 2013 (http://rankings.ft.com/businessschoolrankings/global-mba-ranking-2013)

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  • -

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    not concluded

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    Focus in Information Technology in partnership with companies such as Cisco, Microsoft and Oracle

Licenses & Certifications

Publications

  • Center of Excellence for robotization

    Futurecom 2018

    Speaker of Futurecom workshop at Sao Paulo, Brasil with the theme Center of Excellence for robotization for around 1000 people that visited the event.

  • Coexistence between humans and robots

    RPA-Robotic Summit 2018

    Speaker of RPA Robotic Summit in Sao Paulo, Brazil with the theme: Coexistence between humans and robots presented to around 300 people.

Courses

  • ABECE: International Law, Private Pension, Taxing, Administrative and Constitutional Law

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  • ACCENTURE ACADEMY: Analytics and Big Data

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  • ACCENTURE ACADEMY: Business Case Development

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  • ACCENTURE ACADEMY: Call Center Management

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  • ACCENTURE ACADEMY: Customer Data Management

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  • ACCENTURE ACADEMY: Leadership Development

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  • ACCENTURE ACADEMY: Lean Deep Dive (6 Sigma + 5S)

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  • ACCENTURE ACADEMY: Optimizing Contract Financial Performance

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  • ACCENTURE ACADEMY: Sales Methodologies and Tools

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  • ACCENTURE ACADEMY: Segmentation Driven Customer Strategy

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  • ACCENTURE ACADEMY: VoIP

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  • Agile

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  • Customer Journey

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  • Design Thinking

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  • FGV: Business Statistic and Quantitative Methods

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  • HARVARD BUSINESS SCHOOL: Decision Making

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  • HARVARD BUSINESS SCHOOL: Focusing on Your Customer

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  • HARVARD BUSINESS SCHOOL: Giving and Receiving Feedback

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  • HARVARD BUSINESS SCHOOL: Influencing and Motivating Others

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  • HARVARD BUSINESS SCHOOL: Managing Change and Difficult Conversations

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  • HARVARD BUSINESS SCHOOL: Managing Difficult Interactions

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  • HARVARD BUSINESS SCHOOL: Managing Virtual Teams

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  • HARVARD BUSINESS SCHOOL: Productive Business Dialogue

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  • SKILLSOFT: Costs Accountability

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  • SKILLSOFT: Shared Services Centers (SSC)

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  • SKILLSOFT: Using Presentation Equipment Effectively

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  • Scrum Master

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  • USP/FIA: Balanced Scorecard

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  • UX / UI

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Honors & Awards

  • Best Artificial Intelligence Project

    Telefonica Group

    Award AURA: Best Artificial Intelligence Project

  • Usability Expert

    UPA - Usability Professional Association

  • PMI Trainner

    PMI - Project Management Institute

Languages

  • English

    Native or bilingual proficiency

  • Portuguese

    Native or bilingual proficiency

  • Spanish

    Professional working proficiency

Organizations

  • Harvard Alumini

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    - Present
  • PMI

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    - Present
  • CCNA

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    - Present

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