Taurean Jones

As a design leader, you work for your team—not the other way around. Learn how to keep your #UXteam happy, creative, and always on schedule. https://lnkd.in/eksZbUXM #DesignLeadership #TeamManagement #UXDesign #Productivity

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The Institute of Design (ID) at Illinois Tech recently released “Taking Responsibility in the Age of AI: The 2024 Institute of Design Report.” This report was informed by interviews with 29 design leaders, who identified five key challenges that other design leaders need to address for the field to remain relevant and effective. But how does a disruptive technology affect design leadership - and the design capabilities that activate value? The program also hosted an online discussion facilitated by Mark Jones with senior design leaders Kevin Bethune, Founder & Chief Creative Officer of dreams • design + life, Katrina Alcorn of Accenture Song, and Robert Fabricant, Co-Founder and Partner of Dalberg Design. Come with me to a discussion about the recent Writers Guild of America strike attempts to move to design up the macroeconomic ladder, the "Figmaization" of design activities, and seven critical skills for emerging design leaders to prepare at the executive table and manage their design team capabilities that benefit from AI integrations. A conundrum of uncertainty : Designers taking responsibility in the age of AI https://lnkd.in/gciDJie2 Thank you, Matt Mayfield, Chris Bernard, and Natasha Kallish, for reviewing this article and your constructive comments. - - - - - - - - - - - - - - - - - Reading Time : 30 minutes Level of Difficulty: Moderate #designleadership, #iitdesign, #artiicialintelligence

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WHAT IS SERVICE DESIGN It's interesting to observe the continuos evolution and extension of service design practices and systemic change capacities. Thanks to Bowen Feng of Systems Innovation Network for inviting me to the conversation.

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Designing Behavior Change with AI: How Anticipation Can Transform User Experiences #UX #AI #productDesign

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🚀 The Future of User Interface Design: Personalized and Predictive with Generative UI In the evolving landscape of digital design, the concept of generative user interfaces (GenUI) stands poised to revolutionize how we interact with technology. Moving away from one-size-fits-all solutions, GenUI promises a future where every digital experience is tailored uniquely to the user’s needs. 👤 Imagine This: A frequent flyer, Alex, uses her airline app tailored to her specific needs, including accommodations for her dyslexia. The app not only presents flight options that prioritize her preferences like cost and travel time but also integrates real-time adjustments based on external factors such as events impacting her travel dates. This is the power of GenUI – a dynamic, intuitive interface that changes in real-time to create a deeply personalized user experience. 📈 Why It Matters: Today, designers focus on creating universal solutions that cater to broad user bases. Tomorrow, with GenUI, the shift will be towards intent-based outcome-oriented design. This means prioritizing user goals and crafting experiences that dynamically meet those needs without the user having to navigate unnecessary complexity. 🔧 The Designer's Evolving Role: As we embrace GenUI, designers will transition from crafting detailed interactions to setting strategic parameters that guide AI in creating these bespoke experiences. This doesn’t diminish the designer's role but rather elevates it to orchestrate user interactions at a macro level. 🔄 Challenges Ahead: Despite its potential, GenUI introduces complexities. From increased demands on processing power to potential privacy concerns and the fundamental shift in user experience due to ever-changing interfaces, the road ahead is paved with both innovation and obstacles. 🌟 What’s Next? As we look towards a future dominated by AI-driven customizations, embracing GenUI could significantly enhance how we design for accessibility and inclusivity. However, the journey will require us to rethink design principles and adapt to new tools that can handle the dynamism and complexity of user-centric, personalized interfaces. 💬 Let's Discuss: What are your thoughts on the shift towards personalized digital experiences through GenUI? How do you see it impacting your industry or field? Read more about it in this Nielsen/Norman article: https://lnkd.in/enPhQjq4 #UserExperience #UX #UI #UserInterface #DigitalDesign #GenUI #AI #GenAI #GenerativeAI #Innovation #TechTrends

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For an organization committed to the practice of user experience design, the Interaction Design Foundation doesn’t seem to value their own ideology. I’ve been a member for years and recently served as a local leader (of which I resigned a year ago and they have yet to remove me from the role). I’m finding their billing processes to be on the verge of questionable UX practices: ·     My membership increased 31% with no notification before billing. I was told that a single notification had been sent a year ago buried in an email with a subject line of “We have updated our Terms of Use, Privacy Policy, and Pricing Structure.” Do they not realize that subject lines such as this are white noise in people’s inboxes and begs to be deleted without reading? ·     To prevent the upcoming charge, the user must contact the main office and have them remove the store payment details. There is no ability for the user to do this themselves. ·     There is also no option to opt out of recurring charges. This is akin the dark practice of subscription services that lure users with trial period in hopes the user will forget to cancel before the period expires.   ·     The user can cancel their membership. However, the user loses access to all materials, content, and account details even though the user has prepaid for the upcoming year. This entices the user to delay cancelling only to encounter the same pain points the following year. ·     User is sent an invoice AFTER the charge has been applied. No notification of upcoming billings. ·     When asked to refund the membership charge, the admin basically responded with “The reason we’re unable to offer a refund guarantee on the renewal of memberships is that we already have a money-back guarantee after sign-up . . . we’d have to charge higher prices if we offered unlimited refunds and that’s why we make our policies crystal-clear, doing everything in our power to ensure members understand our fair terms.” This statement basically has the overtone of: It’s not that our communication and user experience is insufficient, it’s the user’s fault. IDF needs to reassess their membership and billing practices if they want to maintain any integrity in the field. As a hiring manager, I do not look at organizational memberships as having any influence in hiring decisions.  My advice for those wanting to increase their knowledge and break into design, rather than pay a yearly $264 membership fee, there are many free resources, podcasts, and articles that will help you achieve the same results. Image Credits: Bryce Durbin / TechCrunch

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The 4 Stages of AI Image Generation: An Experience Map #GenAI #UX #productDesign https://buff.ly/3VKxjKs

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This d.MBA episode shares a ton of great nuggets on advocating for design functions and how to have more impact as a designer? #UX #ProductDesign https://buff.ly/47VixoZ

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Skipping strategy in UX design isn’t just missing a step—it’s missing the chance to lead. My latest post explains why UX strategy is essential to project success and how it transforms designers into strategic partners. https://lnkd.in/gtmnFA7a #userexperience #uxstrategy #businessalignment #productdesign #leadership #designleadership

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When the custom GPT store launched earlier this year, I created Design Critique GPT 🌟 and was amazed by the positive feedback it received. It’s resonating with designers at all levels, becoming a valuable resource for both newcomers and seasoned professionals alike. Though it’s not the end-all-be-all, it’s a great starting point to refine your ideas. And don’t hesitate to use it 🤖 for writing copy—the context you give helps deepen product understanding, improves content, and sparks valuable squad conversations, ultimately enhancing the overall UX ✨ Start incorporating AI into your design process today 🎯 https://lnkd.in/gVKvH7Vx

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If we're not talking about design maturity, agile process, or craft, then us designers are probably talking about ✨quality.✨ I certainly see my interviewer's eyes light up when I mention this magical word. "Design is the one that has to hold the quality bar," I tell them. But what if that didn't have to be true? For a truly high-quality product, I don't think it should be design holding the line. It has to be something baked into the organization - everyone holds the quality bar. Even though "quality" is a slippery thing to define, if we can define it and hold ourselves to it, we can reduce the tension in the org and start to think less about the mere baseline quality for the product and more about raising that bar - delighting the user. I very much enjoyed Luke Anthony Firth's take on how they folded quality into their product building process. Have a read! https://lnkd.in/g4SenmYZ #designleadership #productprocess #productdesign #productquality #designquality #opentowork

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Stumbled upon this article and it really got me thinking about the role design plays in shaping user experiences. As a designer, I’m always looking for new insights on how we can create more intuitive, user-first interfaces. This article shares some thought-provoking ideas on design innovation and its impact on business. It’s a great read for anyone in the design or tech space. Highly recommend checking it out! https://lnkd.in/e9fcqAYt

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So, the dscout Research team has questions. 🤓 If conducting research is in any way a part of your job, Nathan would like to conduct research on you! Consider taking this brief survey of his -- you could get yourself a coveted pair of People Nerds socks, just sayin. #peoplenerds #researchersresearchingresearchers #uxresearch #designresearch #researchtools #justinitforthesocks

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This week in Cue: What does Jaguar and Hacı Bekir have in common? What does the excellent State of UX report say about the future of digital design industry? What do influencers really do? I hope you enjoy the read! https://lnkd.in/dsgUkABx

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What Is Neurodesign? Designers can create more effective and engaging products by working synergistically with users’ brains. #UX #productDesign #Neurodesign https://buff.ly/3Wf9xXe

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One of the most important aspects of UX design is affordances and signifiers. It helps users know what they can interact with and how. Sriharinath GP has a great overview on this: https://lnkd.in/gUH5uicV

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Patterns for implementing human-centric design thinking and UX to GenAI #GenAI #UX #AI

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In this Forrester article, Gina Calcaterra Bhawalkar discusses her trip to Config 2024 and the new features in Figma that help with design systems and creating accessible experiences: https://lnkd.in/e4-nKnTH #Accessibility #Design #WebAccessibility

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