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Transformational CFO partnering with organizational leaders to achieve success and create…
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Articles by Susan
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You need to delegate work to your team. How do you ensure they take ownership of the project?
If you've hired the right people, delegation of tasks becomes easier. Working with a team with the right qualifications, work ethic, and attitude is critical to a leader's success. I love having people smarter than me on my team who are hungry for opportunities and the chance to do more. Know your team's capabilities, stretch them, mentor and guide where needed, and the end result can be magical!
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How can you manage a team with different financial management skills?
The above mentioned, suggestions are great and tough to add to. I’ve also had success with Myers Briggs, or some assessment test to understand how individuals approach their job and their work life. After conducting one of these tests, I realize that one individual needed to be managed in a different way because of her work style and how she approached her task. I thought she took too long for a task to be completed. However, once I learned that she had the tendency to over analyze data I managed the project differently by giving her more check-in points to make sure she didn’t get lost in the data and the task. That approach resulted in a very successful relationship and work product.
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You're struggling to manage your customer service team. How can software help you get back on track?
Software can also help identify customer levels (premium support vs a lower maintenance contract level) and ensure that your team is responding and triaging issues that align with the company’s support guidelines.
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How can you use the equity theory to ensure fairness at work?
While I agree in theory, in practice, it is dependent on a persons perspective and self-awareness. An employee can perceive that he/she is being treated unfairly, because they lack a self-awareness of their true contributions and performance.
Activity
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This is my crazy wonderful SeatonHill team out of Dallas!
This is my crazy wonderful SeatonHill team out of Dallas!
Shared by Susan Echard
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Thrilled and honored to have chaired Michigan IT Committee for the last two years. Today we host the Winter Innovation Expo and the official passing…
Thrilled and honored to have chaired Michigan IT Committee for the last two years. Today we host the Winter Innovation Expo and the official passing…
Liked by Susan Echard
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Welcome Neil Geary it is great to have you joining us here at SeatonHill Partners. You are joining a great team lead by Jack McGovern in the…
Welcome Neil Geary it is great to have you joining us here at SeatonHill Partners. You are joining a great team lead by Jack McGovern in the…
Liked by Susan Echard
Experience
Education
Licenses & Certifications
Organizations
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Arizona Business Leaders (AzBL)
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- Present -
Executive Council Network (ECN)
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- Present -
SuiteC
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- PresentSuiteC is the only networking organization intentionally designed for the most powerful, most experienced, middle market corporate executives in the Mountain Southwest region- to strengthen their leadership, magnify their influence, realize their full potential, and pave the way to bring others with them.
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Financial Executives International (FEI)
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- Present
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Excited to join the Denver CFO Leadership Council! A community full of talented individuals!
Excited to join the Denver CFO Leadership Council! A community full of talented individuals!
Liked by Susan Echard
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Another great event to support Lighthouse For Hope and their mission of helping families facing pediatric cancer. This new beer should be on draft…
Another great event to support Lighthouse For Hope and their mission of helping families facing pediatric cancer. This new beer should be on draft…
Liked by Susan Echard
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Such a special event we hosted last night on behalf of two of my favorite organizations: Financial Executives International (FEI) - Arizona and…
Such a special event we hosted last night on behalf of two of my favorite organizations: Financial Executives International (FEI) - Arizona and…
Liked by Susan Echard
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Happy Thanksgiving!!! Grateful to start the holiday weekend early with some of my favorite people at the Phoenix Suns game Wednesday night. Please…
Happy Thanksgiving!!! Grateful to start the holiday weekend early with some of my favorite people at the Phoenix Suns game Wednesday night. Please…
Liked by Susan Echard
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Wonderful time celebrating amazing finance leaders at FEI CFO of the year awards along with my amazing Wells Fargo Commerical Banking Family…
Wonderful time celebrating amazing finance leaders at FEI CFO of the year awards along with my amazing Wells Fargo Commerical Banking Family…
Liked by Susan Echard
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Congratulations to our finalist nominees in the Large Business category of our CFO of the Year Awards! We appreciate your time and commitment…
Congratulations to our finalist nominees in the Large Business category of our CFO of the Year Awards! We appreciate your time and commitment…
Liked by Susan Echard
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