About
Throughout my career, I have worked in a wide range of roles in technology companies…
Articles by Sharon S.
Activity
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Our Chief of Chime Enterprise, Jason Lee, talks about why the Salt savings rate is so mind-boggingly high and how employee loyalty is being…
Our Chief of Chime Enterprise, Jason Lee, talks about why the Salt savings rate is so mind-boggingly high and how employee loyalty is being…
Liked by Sharon S. O.
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AI and automation are not just transforming businesses but also driving social innovation. From managing humanitarian aid requests in Ukraine to…
AI and automation are not just transforming businesses but also driving social innovation. From managing humanitarian aid requests in Ukraine to…
Liked by Sharon S. O.
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🚀 Had an amazing time at the third annual Cyber Codefest 2024 with the team at @NAB and an impressive group of students! Perfect timing during…
🚀 Had an amazing time at the third annual Cyber Codefest 2024 with the team at @NAB and an impressive group of students! Perfect timing during…
Liked by Sharon S. O.
Experience
Education
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Golden Gate University
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Dissertation research: Performance & Motivation through Charity as a Component of Contact Center Sales Compensation. Many thanks to the contact center I collaborated with, Listen Up Espanol (LUE), for their willingness to work with me on this study. Attached is a video of the outcome of my dissertation research produced by LUE, Muchas Gracias Por Todo!
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Activities and Societies: AMA
Customized degree program in International Business combining Marketing, Languages and Geography.
Was a member of the American Market Association, Mock UN, Study Abroad, and Membership Director of a Sorority, -
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Licenses & Certifications
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Industry Analyst Relations Professional
The Knowledge Capital Group
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Competing Values Framework Certification | Organizational Culture Assessment Instrument (OCAI), Cameron & Quinn
OCAI online
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Basho Sales Training
Basho
Volunteer Experience
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Participant
American Diabetes Association
- 1 year 1 month
Health
Participated in a Diabetes awareness event that was highlighted during Hispanic Awareness Month in Oakland, CA, in 2013 and 2014.
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Team Leader
Yoga Reaches Out Bay Area
- 4 years 7 months
Children
Yoga Reaches Out focuses on raising funds for organizations that impact the health and education, and the well-being of children. I participated and helped raise money for the first Yoga Reaches Out Bay Area (YROBA) in 2011 and in 2014 was a Team Lead of one of the top three largest teams in participants and donated funds to UCSF Bernoff Children’s Hospital.
http://www.yogareachesout.org/#!2015-ba-yogathon-homepage/c1nxf -
Foster
Copper's Dream Animal Rescue
- Present 13 years 11 months
Animal Welfare
Helping lost dogs find their forever homes.
Courses
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Prosci Change Management Enterprise Boot Camp
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Projects
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The Effects of Charitable Donations and Cash Bonuses on Employee Performance: A Field Study of Call Center Sales Agents
This dissertation examines the impact of bonuses and charitable donations on employee job performance. The bonuses were awarded during two separate weeks in an active call center in Sonora, Mexico.
1. The first incentive week, call center sales agents were awarded a cash bonus each time they completed a specific type of sale. The bonuses were accumulated and included in their weekly paychecks.
2. The second incentive week, call center sales agents were awarded the equivalent…This dissertation examines the impact of bonuses and charitable donations on employee job performance. The bonuses were awarded during two separate weeks in an active call center in Sonora, Mexico.
1. The first incentive week, call center sales agents were awarded a cash bonus each time they completed a specific type of sale. The bonuses were accumulated and included in their weekly paychecks.
2. The second incentive week, call center sales agents were awarded the equivalent monetary value bonus for the same type of sale as during the first incentive week, but this time the accumulated bonuses were instead donated to a charity that provides for low income, at risk children in the local area.
Simultaneously, I performed an employee satisfaction survey that revealed a significant improvement in employee's perception and committment to their employer, Listen Up Español.
The attached video highlight the benefits of this study,
Organizations
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Association of Change Management Professionals
Speakers Committee
- Present
Recommendations received
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Dive into the world of AI and automation with our Co-founder & Chief Social Impact Officer, Neeti Mehta Shukla, at the everywoman Global…
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É com grande satisfação que anunciamos a participação de Renan Vilas Novas, Sr. Gen AI Solutions Architect do Google Cloud Brasil, no IMAGINE Brasil!…
É com grande satisfação que anunciamos a participação de Renan Vilas Novas, Sr. Gen AI Solutions Architect do Google Cloud Brasil, no IMAGINE Brasil!…
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Thank you 3Sixty Insights for covering Chime's financial wellness suite and the impact on driving a more financially secure, engaged and productive…
Thank you 3Sixty Insights for covering Chime's financial wellness suite and the impact on driving a more financially secure, engaged and productive…
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Last chance to sign up for tomorrow's InsMark/Repredict webinar at 11am EST. Below is Don Prehn's more detailed invitation, which I am happy to…
Last chance to sign up for tomorrow's InsMark/Repredict webinar at 11am EST. Below is Don Prehn's more detailed invitation, which I am happy to…
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Lots of rumors about Google's Project Jarvis agent; AI capabilities designed to understand your needs and preferences, and work autonomously on your…
Lots of rumors about Google's Project Jarvis agent; AI capabilities designed to understand your needs and preferences, and work autonomously on your…
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Last notice! Join Sayantan and me tomorrow (Tuesday, October 22nd) to chat about iPaaS, API management, RPA and event brokers, and how they are…
Last notice! Join Sayantan and me tomorrow (Tuesday, October 22nd) to chat about iPaaS, API management, RPA and event brokers, and how they are…
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After more than 20 years of authoring Magic Quadrants I finally got to experience the process from the "other" side. I'm in awe at all my colleagues…
After more than 20 years of authoring Magic Quadrants I finally got to experience the process from the "other" side. I'm in awe at all my colleagues…
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