Rudi O'Meara

Rudi O'Meara

San Francisco, California, United States
839 followers 500+ connections

About

I have 20+ years of experience leading cross-disciplinary teams at agencies and on the…

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Articles by Rudi

  • What My Screenwriting Side Hustle Has Taught Me About My Day Job

    What My Screenwriting Side Hustle Has Taught Me About My Day Job

    At Sequitur, we tend to sort of pride ourselves on our ability to help clients spin a good yarn. One that cuts through…

    7 Comments
  • Power To The People

    Power To The People

    So, at Sequitur, we’re huge believers in the importance of getting to know your customers. Deeply.

  • Deep Brand

    Deep Brand

    Our Approach to Helping Companies Be Their Better Selves So, we’ve been exploring the idea of writing a book for about…

    2 Comments
  • Curiouser and (In)Curiouser

    Curiouser and (In)Curiouser

    Sounds silly to say now, but somehow it didn’t really dawn on us until relatively recently that our entire business—and…

    1 Comment
  • Sequitur Launches New Site

    Sequitur Launches New Site

    After a good bit of fine-tuning between projects, our new site went quietly live a couple of weeks ago. And we've…

    3 Comments

Activity

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Experience

Projects

  • OpenTable

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    The Problem

    Upstart competitors were drawing away OpenTable’s best customers while they scrambled to move their aging software to the cloud.

    The Approach

    Nationwide interviews with a wide range of restaurateurs, quantitative research, workshops with company leaders, and collaborative cross-functional prototyping.

    The Insight

    That every restaurateur puts their diners' needs before their own—practices hospitality—something OpenTable needed to do at scale to…

    The Problem

    Upstart competitors were drawing away OpenTable’s best customers while they scrambled to move their aging software to the cloud.

    The Approach

    Nationwide interviews with a wide range of restaurateurs, quantitative research, workshops with company leaders, and collaborative cross-functional prototyping.

    The Insight

    That every restaurateur puts their diners' needs before their own—practices hospitality—something OpenTable needed to do at scale to thrive.



    The Result

    A new behavioral segmentation which informed not only a new customer-centric brand positioning, but a new way to think about product.

    The Outcome

    A 50% growth in restaurant customers and an increase in monthly diners from 16 to 24 million.

Organizations

  • AIGA

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    - Present

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