Richard Frederick, PMP

The Kano model is one of the quality management tools used to understand customer satisfaction or dissatisfaction and therefore gives insight and guidance for strategic management. Below is the video.

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Congratulations, Mohamed Elshoura, PCC®, CCMP™️, Prosci®, C-EMP™️, CM® from your READY, Set, CCMP™ community! Mohamed leveraged the READY, Set, CCMP™ Exam Simulator & Exam Prep Guide to pass his CCMP™ exam with flying colors!  Here’s what Mohamed had to say about the READY, Set, CCMP™ Exam Prep Guide: “This book and portal helped me pass my CCMP exam. It provides a real exam experience with a lot of quizzes and games that make you more than ready to pass the exam. I would like to thank April for this treasure.” Learn more about our CCMP™ study tools at the link in the comments!  #CCMP #ChangeManagement #SuccessStory #ProfessionalDevelopment #ACMP

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Analytical vs Critical Thinking Skills

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Simple definition of Standardized Work so that one doesn't get it mixed up with Standard Work articulated below by Lean Enterprise Institute

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Creating structure and empowering people should not be a separate ballgame. Organizations need to understand this dynamic quickly or face the consequences. Adaptation is key to survival. #organizationaldevelopment #organizationaldesign #organizationalleadership

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You can still register for tomorrow's (Wed) free webinar with ASQ Lean Enterprise Division, titled "Using Lean Principles for Non-Profits and NGOs" https://lnkd.in/ehphi8RH #nonprofit #ngo #lean #sixsigma #leansixsigma #volunteering #sustainability

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Quality assurance (QA) testing is crucial for ensuring that drag & drop activities function correctly and meet the intended learning outcomes. Here are considerations for QA testing, focusing on instructional, technical, and usability aspects. What QA considerations would you add for Drag & Drop activities? #InstructionalDesign #training #cognitiveload #neuroscience #instructionaldesign #instructionaldesigners #elearning #elearningdesign #talentdevelopment #education #learning

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The core benefit that any organization should focus on by implementing and certifying ISO 9001 Quality Management is the process approach. ISO 9001’s process approach emphasizes managing and improving processes to enhance overall performance. Key aspects include: • Process Identification: Defining and mapping out key processes within the organization. • Process Integration: Ensuring that processes are interconnected and aligned with the overall quality management system. • Process Monitoring: Establishing metrics and performance indicators to monitor and measure process effectiveness. • Process Improvement: Using data and feedback to continuously refine and optimize processes for better results. This approach helps organizations achieve consistent quality, increase efficiency, and drive continuous improvement.

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While technology provides us with valuable tools, it also possesses the power to manipulate our time, attention, and loyalties. - Dr. Jolene Erlacher #technology #tools #power #manipulate #time #attention #loyalties #leadingtomorrow #leadership #genz #millennials #genalpha #nextgeneration #nextgen

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This book will change how you think about strategy and teach you how to perform much-needed strategy failure analysis. 👉 https://lnkd.in/d8Sedhr #lean #leanhealthcare #leanmanufacturing #leanleadership #leanthinking #leantransformation #CEO #management #leadership #business #leanmanagement #respectforpeople #leansixsigma #kaizen #tps #leanconstruction #agile #Toyota #TPS #leaders #classicalmanagement #change #reallean #fakelean #leadershipdevelopment #innovation #strategy

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Want to learn about Agile but not involved in technology? This 4-hour online course is for you. It describes how Agile principles and practices can be applied to non-technology projects and operational work. https://lnkd.in/eZ67enb5

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In TQM workshops imparted by me, attendees frequently ask about the selection of the right problem-solving tools for their projects. The challenge often lies in choosing tools that align with the complexity of the problem and the time available for resolution. While some issues are straightforward, others require deeper analysis and structured approaches. I recently came across a highly useful pictorial, shared by one of my valued LinkedIn connections, which perfectly guides this decision-making process. It helps teams select the right tool based on low, medium or high complexity and the urgency of resolution. Selecting the appropriate tool can significantly impact the success of any improvement initiative, and this visual provides a clear and practical approach. #TQM #ProblemSolving #ContinuousImprovement #LeanManufacturing #OperationalExcellence

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New managers, struggling with Control? Learn how to implement the right type of control for better results and team success. Check out the 4 types of Control Systems to optimize your managerial journey. #managerialtips #controlsystems #newmanager https://hubs.la/Q02BrXLS0

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Hmmm... "One of the biggest gaps was found to be around understanding how to develop leadership capability to learn and teach Lean to others through real practice." This is their research? 😂 The gap has existed for 36 years and has not been closed, save for some one-off examples, because Lean promotion businesses like LEA and LEI remain focused on the future state of leadership without understanding the current state of leadership -- a violation of their own "Lean thinking." As Deming said: "To get out of the pit we require an outside view." Here's some real research 👉 https://lnkd.in/dkD9vvTF #lean #leanhealthcare #leanmanufacturing #leanleadership #leanthinking #leantransformation #CEO #management #leadership #business #leanmanagement #respectforpeople #leansixsigma #kaizen #tps #leanconstruction #agile #Toyota #TPS #leaders #classicalmanagement #change #reallean #fakelean #leadershipdevelopment #innovation

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how can a agile govermental system create and develop?

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DMAIC is the problem-solving approach that drives Lean Six Sigma. Read this in-depth guide to explore this concept and how it can benefit businesses, staff processes, and your everyday life.   https://lnkd.in/gcKvRs-2   #DMAIC #SixSigma #LeanSixSigma #CareerDevelopmentSolutions #CDS

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An introduction to Value Stream Management in 14 modules of microlearning that can be completed in less than 90 minutes is available to everyone for FREE, membership not required.  https://lnkd.in/eSdaPFQ2 You will walkaway with a clear understanding of the VSM Journey and the practical tools & resources available to support you at each stage. You will gain confidence that implementing VSM Management is an achievable goal for your company. 🚀

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