Priti Ohri

“hyper-personalized, convenient, and engaging shopping experiences”. At NewEcom.ai, we empower e-commerce businesses to deliver hyper-personalized shopping experiences that not only engage customers but also drive higher conversion rates and order values. Like industry leaders, we help you offer convenient, data-driven interactions that stand out. #AIcommerce #conversationalcommerce #GenAI #NewEcom #AIpersonalization Frédéric Lévy Cyril Reinhard Sylvere Azoulai Davide Moro Æthos Shopify Adobe Salesforce Commerce Cloud

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In my experience as a buyer, I viewed brand-buyer relationships as collaborative, but it's crucial to recognize that not all collaborations are equal. When you seek a retail partner for growth - look for a retailer that is collaborative Understand that the retailer still operates as a for-profit business But, know that you play a role in helping them achieve their goals Here are some areas to consider when looking at collaboration with retailers Door Count Bigger does not necessarily mean better. If your original doors aren’t “ALL” that’s ok. Discuss a tiered plan for growth and expansion. Placement Every brand wants to be seen. Your shelf placement, or location in the store can determine how many consumer eyes see your product. Ask where you’re being placed. Marketing Yes, ask for support from the retailer in their advertising vehicles. But know this is the place where the brand does the heavy lifting. Be ready to shout to the rooftops where you are. Forecasts Work closely with buyers, planners, and your ops team to understand projections. Have a reserve stock to plan for overperformance. Sales Expectations Ask upfront about the retailer’s benchmarks. Consider how the category performs too. Check-Ins As a new brand, having regular check-ins with your buying teams is great. This could be quarterly, or monthly depending on the projected sales volume. A lot to cover, and I know you might not be there, yet. So save this for that future retail meeting - cheers! – 👋🏾 Hi, I’m Monique, your bridge from niche market to major retail. I’m a former retail buyer turned beauty industry advisor who helps emerging brands ready to scale. Ready to expand your reach? Book a discovery call and let’s explore how we can elevate your brand together.

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“Adopting a Human-Centric Leadership Model: The Future of Retail CEOs” In the dynamic landscape of retail, one truth remains: people are central to all that we do. Recently explored McKinsey’s thought-provoking article on “The Human-Centric Approach to CEO Leadership,” and it resonated deeply with me. In an industry where customer experience is critical, isn’t it time we extend that same dedication to our internal teams? Adopting a human-centric leadership style certainly requires some human approaches: #Empathy Fuels Engagement and drive speed. By understanding our teams’ needs, we nerd to cultivate a culture of trust and motivation. When our employees flourish, so does our business. #OpenCommunication and #Transparent #conversations dismantle barriers and inspire innovation. Let’s ensure dialogue flows freely across all levels. #Flexibility and #Resilience is a must. In a swiftly evolving market, adaptability is not just beneficial—it’s imperative. This applies to both our strategies and the support we provide to our teams. #Investing in People and Growtth is essential to be on top this disruption. Upskilling and Providing opportunities for professional development enhances required knowledge and empowers employees. It builds a stronger organization from within. #Cultivating #Inclusivity within A diverse workforce brings diverse ideas. Celebrating different perspectives leads to better solutions and a more vibrant workplace. As leaders, our role transcends beyond strategies and KPIs—it’s all about nurturing the very people who drive our success.✅✅ #CEO #Business #Leadership #Management #HumanCentric #Agile #Disruptive #Strategy #FutureOfBusiness #Futurism #Symbiotic #HumanMachine #Collaboration #Mckinsey

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Had the great opportunity to feature on the Shajwani's Notions podcast to talk about the power of personal branding! If you’re interested in my thoughts, you can listen here - https://lnkd.in/epV6gc7k Thank you Aditya for the invite and a great discussion - really admire the conversations you have on the podcast and happy to alongside some great guests! #personalbrand #personalbranding #personalbrandpodcast #podcast

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BRILLIANT RESEARCH: Five 2024 Holiday Shopping Predictions https://lnkd.in/emwXStw7  Holiday shopping will look different for retailers this year.  After remaining largely resilient throughout four years of economic uncertainty, consumers are finally feeling the pinch.  Nearly a third of global shoppers (32%) reported using alternative credit services like buy now, pay later (BNPL) more frequently this year #retail Digital Commerce 360

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AI in Retail: Bridging the Gap Between Ambition & Readiness for Generative AI I recently spoke with Michelle Pacynski, Ulta Beauty & Mike Dupuis, SPARC Group LLC about this topic. Before diving in, I find it helpful to ground the conversation in recent data: 1. According to a recent Forbes estimate, the AI market size is expected to reach $407 billion by 2027. 2. A global Accenture study (July) highlights that: - Companies with strong digital capabilities (data, cloud, security, etc.) are reinventing 2x as many functions with AI & are expected to drive 2x the value creation. - 50% of executives believe they can scale generative AI across their enterprise within 6-12 months, but only 13% are confident they have the right data strategies & digital capabilities to fully leverage GenAI. Why the gap? These insights set the stage for a deeper conversation. Here are some key themes we explored: 1. AI integration frameworks they've adopted: - Assist, Augment, Automate – This framework has helped categorize the 15-20 AI pilots running at any given time. It has especially reduced the pressure to automate everything right away, allowing teams to focus on assistive & augmentative use cases first. 2. Real-world AI implementation examples that required process changes & KPI definition: - Leverage GenAI from your SMS partner to create new audiences & test custom messaging. Process changes included: new workflows for both internal & external teams. KPIs: # of new customers acquired & conversion rates. - Launch a GenAI conversational experience during peak sales to manage case loads, while ensuring real humans are available for more complex queries. Process changes included: customer query routing & escalation procedures, with KPIs focused on # of cases resolved to satisfaction, incremental revenue from case resolutions etc. 3. Keeping up with the evolving world of AI: a) Follow key professors like Ethan Mollick & Stefano Puntoni b) Stay close to the VC community to learn about emerging applications & how people are thinking about the future c) Access to product engineers & innovation through involvement on Boards (e.g., Cordial) d) Attend key tech events like CES and SXSW. 4. How AI can transform retail, from customer experience to back-end operations: - Use weather data to inform inventory buying & planning, ensuring customers get the products they want in the channel they prefer. - The retailer that best uses GenAI applications to develop personalized & on-brand communication with customer segments will create the most value. c) Empower consumers to virtually try on products & learn more about them, both online & in-store. Finally, some questions to consider: - I wish consumers knew AI… - I wish regulations did… - I hope someone develops… There’s no doubt that AI is omnipresent, but achieving meaningful impact requires strong digital strategies, partnerships, and a sharp focus on data governance. #AI #Innovation #Transformation #Leadership

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Discover the essential strategies for retail success with Barbara E. Kahn's insightful framework in the Wharton Magazine. Learn how top retailers like Amazon and Sephora excel by leading in brand, experience, low prices, and convenience. Dive into the article to explore the Kahn Retailing Success Matrix and elevate your business strategy. [Read the article](https://lnkd.in/deykrrG6)

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🚀 So interesting to see Amazon's rapid ascent in beauty and how this will continue to shape the dynamic, ever evolving beauty landscape. For beauty retailers specifically, the Amazon threat is real, but they can still find ways to win by leaning into their beauty specialty superpower. From brand curation to product discovery to premium and indie brand offerings, beauty retailers can leverage their omnichannel strategies as most beauty purchases still happen in store. Sephora and Ulta have the advantage of being able to engage deeply with their millions of beauty loyalists and enthusiasts and better target messaging to their customers. There is also an opportunity to further elevate their customer experience online, from virtual try-ons, skin diagnostics, product education and more. Thanks to Erica La Sala and Beauty Independent for including me. Check out the full article to read more from others - Joël Palix, Tina Henry Bou-Saba, Aaron Chatterley, Karen Hayes and more! https://lnkd.in/eusxEKSd True Beauty Ventures #beautyinvesting #beauty #ecommerce

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The U.S. advance retail sales report for October that was published today pointed to generally resilient consumer confidence. The October print came in at 0.1 points higher than consensus estimates, growing at 0.4 percent m/m and 2.8 y/y. The revised September print was doubled from the last estimate at 0.8 percent m/m. Spending was generally fairly strong across most sectors while those of interest to FSW Markets were sort of in between. Clothing and clothing accessories were down -0.2 percent from last month, but remain up almost 3 percent y/y. However, department stories continue to decline with a -0.2 decline m/m matched by zero growth y/y with deep discounting failing to lift volumes. The FSW Markets All Luxury Index, which is global and bit broader than just fashion, is down almost 12 percent on the year but relatively strong U.S. growth has helped offset especially weak growth in Asia and mixed results in Europe. Yet the SPDR S&P Retail ETF (XRT) is up over 9 percent on the year. https://lnkd.in/eCMhNmQt

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The fashion industry has undergone significant transformation in recent years, primarily due to the advent of GenAI and other AI technologies. Personalization has become the standard, with tailored experiences revolutionizing consumer engagement. Despite these technological advancements, many fashion retailers face pressure from economic uncertainty and rapid technological shifts. Initiatives like these are essential for raising awareness of AI's potential benefits in driving growth and profitability. #genai #aiinfashion #personalization #fashionindustry

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According to tech intelligence firm ABI Research, by 2030, global organizations in the apparel sector will create over 62.5 billion Digital Product Passports(DPPs). DPPs will be rolled out across different industries over the next eight years, enabling brands to give customers more visibility on materials and their environmental impact. EU regulation hopes to crack down on greenwashing, holding companies to stricter standards when making sustainability claims. British supermarket Tesco is introducing DPPs for all of its clothing products. With a simple scan of a QR code printed on each item, users can access detailed information about a product’s materials, manufacturing process, and – most importantly – environmental impact. Tesco’s decision positions it as an early adopter of this transparency push, potentially setting a new benchmark in the fashion industry. But, Tesco is hardly the first company to introduce this kind of offering. Sustainable companies like jewelry designer Monica Vinader first introduced a DPP in 2022, allowing consumers to trace the journey of its pieces across the entire supply chain. 30% of people expected brands like Gucci, Hermès, Prada, Dior and Louis Vuitton to offer DPPs, suggesting that customers are willing and eager to begin adopting this kind of technology. I believe this will be one of the biggest trends in the coming years as organizations and vendors focus on building ways to manage DPPs to address regulatory and customer demands. What are your thoughts? #DigitalProductPassport #DPP #PIM #Product360 #MDM #AI #Regulations #EU #Sustainability #ESG #Environment

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I hope you all get a chance to unplug today and enjoy a great Independence Day with your family and friends. Digesting the latest news on Saks Fifth Avenue + Neiman Marcus Group. The deal, which had been rumored since Neiman Marcus filed for bankruptcy protection during the pandemic is finally happening. The two retailers have clear synergy serving overlapping high-end customer bases. The investors in this deal include Amazon & Salesforce which on the face of it appears to be a brilliant strategy. Technology has eaten retail and customers demand high speed and accurate fulfillment. Amazon’s cloud & logistics stack and Salesforce’s field service agent workflow offerings will help keep Saks relevant. Further improved end to end inventory optimization will help keep high end pieces off the discount rack in an attempt to minimize luxury discounting. Global trade will increasingly rely on vertical integration and harmonious data exchange between all participants in the supply chains. Our every day mission Catena Clearing is to help solve for interoperability in supply chains. Stay tuned for more updates on our progress in the coming weeks. #Retail #SupplyChains #Data #Middleware

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Ever wonder how stores always seem to know what you’re into? It’s not magic—it’s AI and machine learning working behind the scenes! From predicting trends to perfectly stocking shelves, AI helps fashion retailers like Zara and H&M stay ahead of the game. AI analyses what’s hot, what’s not, and personalises the shopping experience just for YOU. It’s like having a personal shopper... but smarter. What technologies are you using in your Retail stores ? Let's chat !! #AIInFashion #RetailRevolution #MerchandisingMagic #FashionTech #ProductMerchandising #SmartRetail #MachineLearning #RetailInnovation #FashionRetail #RetailTrends #CustomerExperience #SustainableFashion #FashionTech #RetailInnovation #LuxuryRetail #VisualMerchandising #ProductMerchandising #OmnichannelRetail #AIInRetail #FashionMarketing #DigitalRetail #SmartShopping #RetailDesign Dubai Retail | Dubai Fashion News

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With #lasvegasmarket approaching, it's time to clarify what GTRSUITE is about. 🛋️ 👇 After 5 years collaborating with furniture industry brands, one principle has been the cornerstone of our vision: "Every piece of furniture sold by our customers ends up in someone's home." With that in mind, our platform aims to assist manufacturers and importers increase their sales. - Retailers - Sales Rep - Team at the HQ Each layer plays a crucial role in the consumer's journey. From online product browsing to in-store purchases. And we built the platform to streamline this journey for everyone involved. Exciting news - our new website is on its way to encompass all of this. Stay tuned! #furnitureindustry #sales #consumerjourney

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Some 🦃 news: Retailers are tripping over themselves this year to offer inflation-weary shoppers the lowest deals on must-have ingredients for their #Thanksgiving dinner. So where can families to expect find the best food deals ahead of Thanksgiving? The best value might not be in where you shop, but how you shop, according to Wells Fargo’s annual Thanksgiving food report, which estimated how much it will cost to prepare the meal for a party of 10. Read more ⬇ https://lnkd.in/exK4_hQH Wells Fargo #inflation #foodprices #retail

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The online apparel industry is grappling with a high return rate of 24.4%, a figure that has risen by over 50% since 2020. A significant portion of this returned inventory becomes unsellable and is often destined for landfills. Revive is a data-driven platform designed to convert this excess inventory into sellable assets. The company will undertake the necessary adjustments—be it repairs, cleaning, or repackaging—to restore the distressed inventory to a sellable condition, enabling it to be listed and sold through any channel preferred by the brand. This approach spares brands and retailers the hassle of processing, storing, and disposing of these items, allowing them to recover a portion of the original value that would otherwise be completely written off, thereby directly enhancing their profit margins and bottom line It is estimated that the total value of inventory poised for discard is nearly $1T. To date, Revive has processed merchandise with a total value of $23M. AlleyWatch caught up with Revive Founder and CEO Allison Lee to learn more about the business, the company's strategic plans, recent round of funding, and much, much more...

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🚀 Big News Alert: Saks Buys Neiman Marcus with a Boost from Amazon! 🚀 Hey everyone! Just had to share this HUGE update in the luxury retail world. Saks Fifth Avenue’s parent company is dropping $2.65 billion to scoop up Neiman Marcus, and guess what? Amazon’s in on the action, bringing their tech and logistics game. 🛍️✨ Here’s the Tea: • Power Move: Merging two luxury legends to create a mega retail powerhouse. • Tech Boost: With Amazon on board, expect next-level tech integration for a seamless shopping experience, both online and offline. • Big Bucks: Financed by top-tier investors like Rhône Capital and the Abu Dhabi Investment Council, plus $1.15 billion in debt from Apollo Global Management. • Market Shakeup: The new combo will hit around $10 billion in annual sales, giving them major leverage with suppliers and streamlining costs. Why It’s a Big Deal: This merger shows how vital tech and partnerships are in today’s retail scene. It’s proof that luxury retail is evolving and adapting, even when times are tough. For investors, this move is a clear sign of confidence in the luxury sector’s future and the potential for new opportunities. Big things are coming, and I am excited to be part of this evolving industry. Stay tuned for more updates as we keep pushing the boundaries in luxury retail!

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