Pooja Mittal

I was recently featured in a podcast where I shared my views on my journey of the last 20 years, technology evolution and future of AI, cloud, automation and enterprise IT services.

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Niranjan Ramsunder, chief technology officer at UST interviewed by StrategicCIO360, a US publication. Story by Katie Kuehner-Hebert 'Putting Large Language Models To Work' Niranjan Ramsunder, chief technology officer at UST, shares tips for how to harness the power of AI right now. As gen AI moves from the theoretical to the practical, it can be leveraged across practically all functions and departments, provided IT leaders can see the path ahead—and execute effectively. Niranjan Ramsunder, chief technology officer at UST, a global IT services firm, has the necessary practical tips to make the most of implementing large language models within your organization. Which internal stakeholders should CIOs engage with in order to best define the role of new AI in transforming their organizations? For the last year or so, new AI has been mostly driven by the increasing availability of sophisticated large language models. What has been exciting is the availability of a meaningful natural language-based interaction with huge amounts of unstructured data like documents and audio sources. Another area that has changed is information retrieval. This has been around in AI for years, but now is more accurate and larger in scale due to the supporting tools in gen AI, such as vector database and fine-tuned large language models like OpenAI and Llama. With that context, any work in an organization that is driven by the need to understand large amounts of text becomes an immediate target area. Read more : https://lnkd.in/gzR36cbh Paras Chandaria Krishna Sudheendra Manu Gopinath Alexander Varghese Leslie Schultz Vijay Padmanabhan Sunil Balakrishnan Praveen Prabhakaran Niranjan Ramsunder Tony Velleca Sajesh Gopinath Yuval Wollman Colleen Doherty Kavita Kurup Krishna Kishore Ankarboina David Berney Krishna Prasad Christopher Loughlin Alex Grigorian Youssef Mogadam Vivianne Farmer Vinay Kumar Vijayakumar Neha Misri Merrick Laravea Roshni Das #UST #PublicRelations #MediaRelations #PR #CorporateCommunications

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Proud to share this article highlighting BharathaTechno's journey in providing cutting-edge web solutions to empower businesses! Link below: https://lnkd.in/dN9jZh_y At BharathaTechno, we're committed to helping our clients succeed in the digital world. #webdevelopment #technology #businesssolutions #react #node #mongodb #nextjs #nestjs #javascript #digitaltransformation #meanstack #mernstack #fullstackdevelopment #BharathaTechno

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Krishna Prasad, CIO, at UST quoted by InformationWeek Digital Growth Strategies That Work Today’s digital-first world is reshaping the competitive landscape and how companies operate. Successful organizations have a few secrets. Story by Lisa Morgan, CeM, J.D. Customer-centricity is driving a lot of innovation, driven by shifting customer expectations and an ever more competitive landscape. “[C]ustomer expectations are very different than they were 10, 15, 20 years ago, so the expectations around technology and digital business today is a requirement. There are very few businesses that can engage with customers effectively without having that digital strategy,” says Krishna Prasad, CIO at digital transformation services company UST. “In many cases, as long as you start with the end in mind, and you have a way to constantly get that feedback throughout the design of the processes as well as [after] it’s implemented, I think that piece is very critical.” For example, during the pandemic, restaurants replaced physical menus with QR codes to curb the spread of the virus. However, post-pandemic, some restaurants have continued the practice even though some customers don’t prefer it. “If you can find a way to drive more productivity and automation for whatever somebody is doing, that always yields benefits, both to the customer in terms of responsiveness and to the organization in terms of cost,” says Prasad. “A second theme I find is companies that focus on spending the time to understand experience, as felt by the customer, or the employee, whatever it is that they're trying to change. The third element is the partnership between the business and the technology organization in terms of execution tends to be another critical factor for success.” Read more : https://lnkd.in/gAdsBRqT Paras Chandaria Krishna Sudheendra Manu Gopinath Alexander Varghese Leslie Schultz Vijay Padmanabhan Sunil Balakrishnan Praveen Prabhakaran Niranjan Ramsunder Tony Velleca Sajesh Gopinath Yuval Wollman Colleen Doherty Kavita Kurup Krishna Kishore Ankarboina David Berney Krishna Prasad Christopher Loughlin Alex Grigorian Youssef Mogadam Vivianne Farmer Vinay Kumar Vijayakumar Neha Misri Merrick Laravea Roshni Das #UST #PublicRelations #MediaRelations #PR #CorporateCommunications

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GBS is poised to become the leading influencer of business decisions globally, leveraging the power of AI. With advanced analytical capabilities and the potential to handle compliance far better, AI will likely be at the forefront of identifying new blue ocean opportunities for enterprises. #artificialintelligence #BusinessInnovation #DigitalTransformation #globalbusinessservices #enterprises The Times Of India

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What an absolutely insightful keynote by Arundhati Bhattacharya at the #SalesforceTour on the future of business AI, importance of data in the business AI journey and the five steps to enterprise AI! #SalesforceTourEssentials Movate Prabhat Mehrotra Indranil Sengupta Belur Anand

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Watch the interesting dialogue on AI between Sumit Ganguli and Sandip Patel on the importance of #ResponsibleAI.

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Sonata Software recently invited me to contribute at their "Building a #Resilient Workforce: Strategies for Success" event. This was a panel discussion anchored by the effervescent and impactful Shubhra Singh and my co-panelists were their CDO Suresh HP and their Head of Corporate Development Sharmila Sherikar, both exceptionally well-read and articulate leaders. With Co-travellers so named, challenge number one was not even the topic, it was getting my tongue to navigate the "S" and "Sh" sound when my geographical ethnicity does not allow for it :-) On to the topic at hand. Shubhra moderated the session extremely well with her forceful and well-directed questions making us better panelists in the process. The first question that defined the boundaries of our conversation was "Why do we need a resilient workforce?" To me, resilience is fundamentally our ability to #navigate through and bounce back from adversity. Organizations that don't anticipate adversity can perhaps do without a resilient workforce. In a world in the middle of a #climatecrisis, chasing some 17 sustainable development goals, facing an existential #AI opportunity, and growing to 10 billion people, addressing adversity is how we will progress into a very challenging future. The next question allowed us to define resilience for the 300 strong audience. How does collaborative and cross-functional teamwork contribute to resilience of individual employees. How do leaders contribute to a culture of resilience? Resilience has two core ingredients: #Strength and #Elasticity. Strength comes from the individual and the community. The strength of the community is what prevents a culture from turning toxic. Hence, I would say cross functional / collaborative teamwork is the absolute essence of resilience. Elasticity is the ability to stretch which comes from both the individual and the organisation as well as from a strong sense of purpose they carry. The difference between #toxicworkplaces and purpose driven workplaces is that the latter stretch people to their elastic limits but no more. Leaders fashion #purpose on the fertile soil of #culture. I believe that there are two extremes of #culture that leaders navigate - a sharp elbowed culture and a warm chested culture. They also navigate two extremes of purpose - the ambiguous and the ambitious. The intersection of warm chested as well as ambitious culture is where breakthrough #innovation thrives. Similarly, warm chested and ambiguous tends to give us a Don Quixotic organisation...quite well meaning but essentially useless. [Covering the entire discussion is best left for another day.] However, this forced me to dig deep and seriously introspect as a Founder to find answers and I am grateful to team Sonata for listening-in and to Rashmi Prabha, Balaji Kumar and Samir Dhir for having me over.

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Are you attending today’s interactive session? If you are, I would recommend you ask this question to Piyush Parashar or any representative from SymphonyAI How SymphonyAI's #AI-powered Apex platform and Enterprise #Copilot can help your organization lift the drudgery of work and unleash employee productivity? CIOandLeader

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In discussion with Salvi Mittal, ETCIO , Neeti Wahi Wahi, CDIO, Indus Towers Limited, explains how migrating to #OracleCloudapplications and #OCI has enabled them to manage operations like #financialreporting, #HR and #supplychain management efficiently. #CloudWorld Shailesh Singla Premalakshmi PR Kapil Makhija Kunal Shah Madhukar Uniyal Adrian Johnston Bill Rundle Branco Liu Rita Ngai

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In case you missed it, the CNBC show is now available for you to watch! Discover how Salesforce is leading the digital transformation in India. Watch the full episode below #Salesforce #DigitalTransformation #India

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About 56 per cent of Indian organizations leverage #digital tools for hybrid work and 55 per cent use #artificialintelligence (AI) and automation to improve #efficiency, reduce environmental footprint and build sustainable #operations - https://lnkd.in/dbcvfBFs #sustainabletech #responcibleIT #sustainability

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Advanced #AI, #dataanalytics, and #cloud-based applications are transforming operational efficiency in the #BFSI sector! In an insightful interview with Express Computer, Shailesh Singla shares how these cutting-edge technologies are revolutionizing the industry. From enhancing #customerexperiences to streamlining #operations, discover the #innovations driving change. https://lnkd.in/gv-KYWpP

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In FY24, Cyient achieved a significant revenue of INR 5,911 crores, up 16% YoY. We also celebrate a year filled with achievements and partnerships—from launching the Cyientifiq Innovation League, which drew 5,500 innovators from 76 countries to our strategic partnership milestones and the successful inauguration of the Cyientifiq Experience Center in Hyderabad, the year gone by has truly showcased our leadership in innovation and growth. We also earned the distinction of Tech Company of the Year at the 3rd India Digital Enabler Awards 2024 and received over 20 analyst recognitions across industries. These achievements underscore our collective strength and market leadership. Thank you to the Cyientists worldwide for their hard work and determination. Here’s to another year of delivering Intelligent Engineering and Technology solutions for a digital, autonomous, and sustainable future. #MarketingLeadership #BrandExcellence #AwardWinning #ProudToBeACyientist #FinancialResult #FinancialInsights #Q4FY24 #QuaterlyResults #AnnualResults #FincancialReport #IntelligentEngineering #DesigningTomorrowTogether

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Your customers want to get an insight into behind the scenes. Who makes things work. I am happy that many companies have started showcasing their teams. A very useful strategy to create trust, credibility and transparency. No matter what your team size is let your clients know you have great talent. Well done Comms/PR team.

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Newly appointed Blue Star Limited CIO Udit Pahwa's focus includes technology pillars of Business Applications, Digitization, Data Analytics, Cybersecurity and Infrastructure. Read more here to find out about his greater focus areas that includes #IIoT and #AI: https://lnkd.in/dstTd9By

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