Raja Rajamannar

It's access to real-time core banking data that enables your bank or credit union to build personalized experiences for your customers or members. Unlock your vision by unlocking your data, as detailed in our quick reference infographic. If you're prepared to embrace a forward-thinking approach, download our Nymbus Connect white paper. This resource offers detailed insights and highlights the advantages of developing a new framework and modernizing your banking core. https://lnkd.in/gV_yAKWH #fintech #finserv #data #corebanking #NewStartsNow #NymbusConnect

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It’s an industry best practice for banks and credit unions to assess their brands every 3-5 years. While changing conditions may require a new approach to brand differentiation, many financial institutions can achieve renewed relevance with a brand refresh, especially when that updated brand spotlights shared core values.

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Join industry leaders from FIS, Delta Airlines, and PWC for an insightful fireside chat on how organizations are revolutionizing their payment processes using a payment hub. Discover valuable strategies to improve efficiencies, reduce costs, increase visibility, mitigate fraud risks, and gain deeper insights into cash positions. Register now to secure your spot: http://spr.ly/6041bTTmZ #payments #iso20022 #banktransformation #fintech #firesidechat

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Don’t miss the Consumer Bankers Association and Curinos’ EVP Pete Gilchrist and SVP Olivia L.’s analysis of the most effective customer acquisition strategies in play today for banks and credit unions. Register for “Greater Profitability in 2025 and Beyond: Ingredients for Success” for FREE with code CURINOS822. The webinar will cover: - The most important areas of investment for 2025 and beyond - Tempting investment areas that should be deprioritized - The valuable pockets of customers whose needs aren’t being met, representing your next source of differentiated value Register now: https://hubs.li/Q02KvTRJ0

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Banks and credit unions are facing significant challenges in scaling hyper-personalization. Anson Vuong and Anand Balasubramanian break down the five key steps every institution needs to take to harness the power of data, AI, and customer-centric innovation in this latest piece from Cortico-X. #FinancialServices #BankingInnovation #FinTech #CX #CustomerExperience

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Honored to be a keynote speaker at this event! Excited to join Datos Insights CEO, Wayne Mincey for a fireside chat to discuss navigating sudden changes in retail financial services. Humbled to collaborate with fellow industry leaders as we tackle challenges head-on, fostering teamwork to emerge stronger together! See you there! #RegisterToday #KeynoteSpeaker #DatosInsights #RBTAmericas #FinancialServices #Resilience #Teamwork #TheBestIsYetToCome!

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IN CASE YOU MISSED IT: Galileo Financial Technologies' '24 Consumer Banking Report sheds light on how FIs can drive better customer & member ROIs. It’s all about driving engagement. Here’s the scoop: The report focuses on where consumers primarily conduct their banking activities, recognizing that most people deal with multiple providers. DIGITAL BANKS WIN ACCOUNTS BUT TRAIL ON ENGAGEMENT As of April ‘24: • Top 20 traditional banks = 2.7B customers  • Top 20 digital banks= 3.8B customers 🏆 Sure, digital banks acquired 41% more customers, but they’ve struggled to engage them. In fact, they’re at the bottom: % of respondents that report having their PFI relationship at various FI types: • Big 4: 38% • Super regional bank: 19% • CU: 14% • Community bank: 13% • Regional bank: 7% • Digital bank: 6% 👈 • Other: 3% USAGE BENCHMARKS Direct deposit continues to be a good signal for primacy, with well over 80% reporting they make direct deposits with their PFI. Regular use of digital banking, ATMs, credit monitoring services, & digital wallets (in that order) are also solid indicators of PFI status. How often respondents use different channels: • Mobile banking: 58% weekly | 72% at least monthly  • Online banking: 44% weekly | 66% at least monthly • ATM: 25% weekly | 56% at least monthly • Visit a branch: 9% weekly | 33% at least monthly CUSTOMERS & MEMBERS ARE CHEATING ON THEIR FIs  “People are curating a suite of financial services within & outside their primary FI, & the PFI probably doesn’t even know it.” This really stings: “Customers (& members) use other FIs for key services even when their PFI offers that same service.” 😳 WINNING REQUIRES TIMELY, HYPER-PERSONALIZATION “Banks & CUs that can’t recognize a customer’s or member’s immediate need miss a big opportunity to meet that need before a competitor does” In the good ol’ days, you could wait for someone to visit a branch to discover what they need. Not anymore. “60% of people said they prefer to do everything without human interaction. Being at the point of need requires data that can be used to create nimble, timely, hyper-personalized experiences.” ATTRITION CAN FEEL INVISIBLE “Customers might not leave your FI, but they might stop adding value and complete most of their financial activities elsewhere. FIs must offer their customers highly curated offers at the point of need & at exactly the right time. Only data-driven strategies will enable this.” 💡 See the full report: https://lnkd.in/g8C_fpjd Data gathered via Datos Insights #communitybanks #creditunions #digitalbanking #bankinginnovation

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4.15.24 "The Future Of Core Processing With Nymbus CEO Jeffery Kendall" Today Chris Nichols, our Director of Capital Markets, sits down with Nymbus CEO Jeffery Kendall. Chris and Jeffery talk about the future of core processing, payments, how banks should be thinking about their relationship with their core provider, and the new opportunities emerging for banks to offer more innovative products and solutions to their customers. Listen to the podcast-> https://lnkd.in/eG_eSqGk

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Bank Director's 2024 Technology Survey, sponsored by Jack Henry, is out now! Find out how bank senior executives and board members weigh in on strategy, resources and staffing, new technologies and data. Some of the stats that caught my eye: - Bank tech budgets continue to climb, but just 1/3 say their bank measures ROI for its tech initiatives. - Most experienced issues with technology projects over the past 18 months: 60% say one or more technology projects weren’t completed on schedule, and 36% experienced issues integrating the new technology into existing systems. - A majority (89%) report increased concerns around fraud, particularly check fraud (80%), phishing scams or socially engineering attacks (53%), and digital payments fraud (49%).

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With ACH transactions on the rise, so is the risk of ACH fraud. 📈 Our recent blog explores the expanding world of ACH payments, the complexities involved, and the solutions needed to stay ahead in a faster payments environment. Explore how to: 🔎 Navigate the growing landscape of ACH transactions 🕵️ Tackle the increasing risks and challenges of ACH fraud 🛡️ Implement solutions to safeguard your institution and customers Read the full blog here: https://hubs.li/Q02NryNk0 #ACHFraud #FraudPrevention #FraudFighters

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The purpose of the branch is shifting from transactional to consultative. As banks and credit unions look at transforming their branch networks, they must find ways to balance savings and growth. Retail delivery should support both renewed purpose for consumers, and at the same time, provide value for banks.

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To remain competitive in today’s banking environment, marketing strategies must emphasize consumer-centricity, personalized experiences, omnichannel integration and the agility to quickly adapt to ever-changing consumer preferences. Check out #YPRClient in this week's Finopotamus for more insights, including how CUs can strike a balance between AI and the human touch! https://hubs.la/Q02xrBjw0 #Fintech #CreditUnion #CU #Marketing #YPR #Finopotamus #AI

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To remain competitive in today’s banking environment, marketing strategies must emphasize consumer-centricity, personalized experiences, omnichannel integration and the agility to quickly adapt to ever-changing consumer preferences. Check out #YPRClient in this week's Finopotamus for more insights, including how CUs can strike a balance between AI and the human touch! https://hubs.la/Q02FVb3Z0 #Fintech #CreditUnion #CU #Marketing #YPR #Finopotamus #AI

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While talking to Forbes Middle East during a recent trip to Mastercard's Dubai office, I spoke about how we’re leveraging cutting-edge solutions to enable seamless, secure experiences. As technology continues to reshape industries across the Middle East, Mastercard is committed to driving transformation that benefits businesses and consumers alike.   A great example of this is last week's announcement of the partnership with Emirates NBD and DP World to launch a co-branded corporate card, designed to streamline payment processes and offer unique benefits to businesses in the #UAE. With this card, SMEs—particularly freight forwarders and beneficiary cargo owners—can easily access credit lines for port charges associated with container shipments.   It's just one of the many initiatives that showcase how our teams at Mastercard are applying technology to power economies at speed and scale to make everyday life happen.   Read more here: https://lnkd.in/egYQUjjt

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Small banks are more apt to hire commercial bankers than tech staff — a trend from Bank Director's 2024 Compensation & Talent Survey that Kiah Lau Haslett explores for FinXTech: https://lnkd.in/e8WP8n6s She writes: "As financial institutions increasingly leverage data to make decisions and partner with tech vendors outside of their core provider, they will need to build their in-house competencies and capabilities to oversee and maintain these partnerships. But that’s only possible if leadership teams prioritize the technology roles, skill sets and capabilities their institutions will need to execute future growth plans and strategies."

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TU’s Consumer Pulse Survey found that only about half of consumers feel they have sufficient access to credit and lending products. Alternative data can help change that, particularly for underserved communities. In her inaugural piece for Forbes Finance Council, SVP Liz Pagel shines a light on non-traditional sources of data like rental payments and utility bills, which have the potential to serve as reliable indicators of a consumer's financial behavior. Read the full article: http://transu.co/60429clqq #AlternativeData #DataInsights

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Hi friends in financial services. Check out this @PriceWeber article on how you can be smart & targeted with your marketing spend without risking the act or optics of inadvertent redlining. As always, DM if interested in learning more about PW’s services! #financialservices #BankMarketing #Marketing

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🔑 Jeffrey Martinez: A Visionary Leader in Financial Inclusivity 🔑 In the ever-evolving banking industry, leaders like Jeffrey Martinez, Executive VP & Head of Branch Banking at PNC, are bridging gaps by focusing on financial inclusivity for underserved communities. With over two decades in banking and overseeing 2,300 branches across the U.S., Jeffrey’s commitment to innovation, inclusion, and mentorship is setting a new standard in the industry. From digital transformation to ensuring human connection remains at the core of banking, his leadership is an inspiration for those looking to create meaningful impact. “Our goal at PNC is to strike that balance.” ⚖️ 📰 Read the full article in our latest edition of Latino Leaders to dive deeper into Jeffrey’s story and vision for the future of finance. https://lnkd.in/gKKwqzfc Want more? Follow us for exclusive insights from the Latino leaders shaping tomorrow’s industries. #LatinoLeaders #FinancialInclusion #Leadership #LatinoSuccess #JeffreyMartinez #PNCBank #BankingInnovation #101MostInfluentialLatinos #LeadershipInAction #FollowUs

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