Michael Crom

Michael Crom

Bluffton, South Carolina, United States
4K followers 500+ connections

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Experience

  • Dale Carnegie Training Graphic
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    Bluffton, South Carolina, United States

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    Bluffton, SC

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    Bluffton, South Carolina

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  • -

Education

Publications

  • Take Command - Find Your Inner Strength, Build Enduring Relationships, and Live The Life You Want

    Simon & Schuster

    Take Command offers powerful tools and time-tested methods to help you live an intentional life by transforming how you approach your thoughts, emotions, relationships and future. Filled with stories of everyday people and based on expert research and interviews with more than one hundred high-performing leaders, Take Command gives you strategies to unlock your true potential and create a full life.

    Other authors
  • Carnegie Coach Column

    Gannnett Publishing

    A series of columns giving advice to readers on achieving their own success on the job.

    See publication
  • The Sales Advantage

    Simon & Schuster

    Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amid a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did as recently as ten years ago is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative…

    Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amid a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did as recently as ten years ago is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative approach and learning to unearth the four pieces of information critical to buyers, none of which e-commerce alone can yield. The Sales Advantage will enable any salesperson to develop long-term customer relationships and help make those customers more successful -- a key competitive advantage. The book includes specific advice for each stage of the eleven-stage selling process, such as:

    How to find prospects from both existing and new accounts

    The importance of doing research before approaching potential customers

    How to determine customers' needs, such as their primary interest (what they want), buying criteria (requirements of the sale), and dominant buying motive (why they want it)

    How to reach the decision makers

    How to sell beyond questions of price

    Other authors
    • J. Oliver Crom
    See publication
  • The Leader in You

    Simon and Schuster

    With insights from leading figures in the corporate, entertainment, sports, academic, and political arenas -- and encompassing interviews and advice from such eminent authorities as Lee Iacocca and Margaret Thatcher -- this comprehensive, step-by-step guide includes strategies to help you:
    Identify your leadership strengths

    Achieve your goals and increase your self-confidence

    Eliminate an "us vs. them" mentality

    Become a team player and strengthen cooperation among…

    With insights from leading figures in the corporate, entertainment, sports, academic, and political arenas -- and encompassing interviews and advice from such eminent authorities as Lee Iacocca and Margaret Thatcher -- this comprehensive, step-by-step guide includes strategies to help you:
    Identify your leadership strengths

    Achieve your goals and increase your self-confidence

    Eliminate an "us vs. them" mentality

    Become a team player and strengthen cooperation among associates

    Balance work and leisure

    Control your worries and energize your life

    Other authors
    • Stuart R. Levine
    See publication

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