Matt Beckwith

Modesto's residents are increasingly curious about the future of banking. While some might envision a future dominated by complex technology and robotic interactions, the reality is much friendlier. The future of banking is all about convenience, security, and making financial management accessible to everyone, not just the tech elite. Here are 5 key trends to watch: 1. Banking on the Go: Remember having to rush to the bank before closing? Those days are fading fast. Mobile banking apps let you check balances, transfer funds, and even deposit checks with a snap of your phone's camera. 2. Security That's Got Your Back: Worried about online safety? Credit unions are constantly upping their security game with features like fingerprint, facial recognition logins, and two-factor authentications to access baking features. Plus, many offer fraud protection that can notify you if something suspicious happens with your account. 3. Budgeting Like a Boss: We all want to be in control of our finances, but juggling bills and keeping track of expenses can be a headache. Budgeting apps can be a game-changer! They categorize your spending, set goals, and even send you reminders to avoid overdrafts. 4. Your Friendly Financial Guide: Need a quick answer about your account or a payment? Chatbots are like having a mini-banker in your pocket, available 24/7 to answer basic questions. Think of them as friendly robots who can point you in the right direction. The future of banking is about putting the power back in your hands. So, embrace the technology that makes your life easier, and don't be afraid to ask questions! At Modesto’s First FCU, we're here to help you navigate the exciting world of financial wellness. What are your thoughts on the future of banking? Share your comments below!

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Local SEO is crucial for #creditunions because it ensures your institution appears prominently when potential members search for financial services in your area. By optimizing for local search, you not only increase your visibility but also build trust and strengthen your presence within the community you serve.

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In a time of rapid industry change, credit unions are at a crossroads. Adapting to #digital advances and evolving member expectations is no longer optional—it’s imperative. Is your #credit union ready to meet the digital demands of today’s #tech-savvy members? Don’t just keep pace—lead the way in digital excellence. Our guide covers: ✅The current digital challenges and how to overcome them. ✅Key strategies for engaging your digital-first members. ✅How Resulticks can transform your customer interactions and drive engagement. Download here: https://resu.io/S8MA0k #Resulticks #AudienceEngagement #Solution #CustomerDataPlatform #CDP #JourneyOrchestration, and #AI-Powered #Analytics for #Revenue #Growth #CreditUnion #Guide

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Do you often feel like your WFM team and Operations team are speaking two different languages? This not only impacts the effectiveness of the teams but also creates a poor culture! Our WFM Building Bridges program and mentorship is designed to educate, build team cohesiveness, and drive MAJOR results! If you are experiencing this challenge in your organization, I want to chat with you. Here's a link to my schedule -> https://lnkd.in/eZfcBQvM #WFM #WorkforceManagement #CX #CustomerExperience #EX #EmployeeExperience #SolidRockConsulting

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Call center burnout is more common than you think–with 87% of call center workers reporting high or very high stress levels. Learn about how to support agents and remedy this widespread #contactcenter problem right here! Link in comments.

Looking to scale your business without sacrificing quality? Business Process Outsourcing (BPO) can help. Through strategic partnerships with experts, BPO allows you to optimize resources, foster innovation, and maintain the flexibility to grow in any direction. Discover more about how BPO can transform your business – read the blog here.

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📞 Looking for ways to level up your call center's service game? Check out our latest blog post for tips and strategies to leave a lasting impression on your customers: https://lnkd.in/d8kU6FHV #CustomerService #CallCenterTips

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📢 Proud to share that Spectrum BPO is now an OFFICIAL TRUSTED PARTNER of the Walmart marketplace. As we are starting the 2nd quarter, We wanted to share some helpful information to set you sellers up for success this quarter. 1.  "New Seller Savings" Offer for sellers who apply to Walmart Marketplace through July 31, 2024. New sellers can enjoy up to 50% off Referral fees. ➔ Here's the Walmart Seller link to get started: https://lnkd.in/d2YGCBri 2.  Spectrum BPO along with Walmart Marketplace wants to set sellers up for success at every step of the way to take advantage of being one of the fastest-growing eCommerce platforms in the world. ➔ Below is the Walmart Marketplace's Roadmap to Success, providing tips to guide sellers at each stage. https://lnkd.in/gjWCzHu9 🔗 https://lnkd.in/d7T-rP4S 🌐 https://spectrumbpo.com/   (Terms & conditions apply *) _______ #WalmartMarketplace #SpectrumBPO #TrustedPartner #eCommerce #NewSellerSavings #ReferralFees #SellerSuccess #Q2Updates #eCommerceGrowth #MarketplaceTips

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Optimizing Policy Renewal and Retention with Selectsys BPO Services: Strategies for Insurance Success

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Whether you're a small startup or a growing enterprise, we've got you covered with secure, efficient payment processing. Contact us today to learn more and take your business to the next level! #MerchantServices #CaliforniaBusiness #PaymentSolutions #merchantservicesincalifornia #busniessgrowth #paymentsprocessing #onlineprocessing #creditcardprocessing #possystem #securedpayments #cloverdevices #virtualterminals #qpyamentz #california

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Don’t let your budget scare you this Halloween!👻 ​ Outsourcing can be a trick to treat your finances. By partnering with a BPO provider, you can reduce operational costs and maximize efficiency, allowing your team to focus on what really matters. ​ Embrace the power of outsourcing and watch your business grow!​ Happy Halloween from Peak Altitude!🎃 #HappyHalloween #BPO #Outsourcing #CostSavings #BusinessGrowth

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🏈 Just like in football, huddles are key in #contactcenters! This article from Rob Dwyer shares 3 types of huddles to boost your team's performance. This 3-minute read will get your team huddling for success! https://lnkd.in/eSrpyR-p

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ACA Launches New Tools To Support Arizona Small Businesses - New loan guarantee and technical assistance programs available for small businesses A 2023 report from The Kauffman Foundation found that 83% of entrepreneurs don’t have access to capital from traditional sources. Similarly, roughly half of small business owners cite as barriers “not having enough information on available sources of capital” and “not having enough revenue or assets to qualify for a loan.”   To address these challenges and more, the ACA has launched the Arizona Loan Guarantee Program, which provides guarantees to partnering lenders for up to 50% of principal on loans to eligible businesses. The program helps partnering lenders mitigate risk so they can increase capital available to small businesses located across the state. Arizona is currently partnered with three Community Development Financial Institutions (CDFIs) on the loan guarantee program: Prestamos CDFI, Clearinghouse CDFI and Lendistry CDFI. You can learn more here: https://lnkd.in/guMAFWHf

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Collections and call centers often struggle with turnover. Hear from Central Portfolio Control, a collection agency with exceptional team tenure, about tips for building a resilient and lasting team. https://zurl.co/xAJ9 #Collections #CallCenters #Receivables #LeadershipInsights #Teambuilding

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On average, credit unions can realize savings of 30% - 70% or more vs. their current ATM operating costs by outsourcing their ATM management to Members ATM Alliance. The time saved to spend on your members? Priceless. www.membersatm.com #ATMmanagement #MAA #ATMAlliance #membersatmalliance #creditunion

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You can’t believe everything you hear - especially when it comes to contracting a #BPO call center service provider.👂🙅‍♀️ 📥 Check out our “BPO Call Center Services: 7 Myths Debunked” infographic to uncover the truth behind those pesky misconceptions and explore the many potential benefits for your operation. 👉 https://hubs.li/Q02syr6b0 #contactcenters #infographic #callcenterservices #consultingcompany #contactcentersolutions

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