About
I coach, consult, educate, train, present, author, volunteer, and audit in specialty…
Services
Articles by Mart
Contributions
Activity
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Unlock your organization's potential by embracing a coaching culture! 🌟 This journey begins with asking powerful questions that encourage growth and…
Unlock your organization's potential by embracing a coaching culture! 🌟 This journey begins with asking powerful questions that encourage growth and…
Liked by Mart Rovers
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Most tech founders fail at business. It's not because they lack passion, ...but because they lack the right skills. The truth is: Deep technical…
Most tech founders fail at business. It's not because they lack passion, ...but because they lack the right skills. The truth is: Deep technical…
Liked by Mart Rovers
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This employee development stat really got me thinking: Value-packed sheet by Jessica Luna 🔥 Original post below: ⬇️ ⬇️ ⬇️ This employee…
This employee development stat really got me thinking: Value-packed sheet by Jessica Luna 🔥 Original post below: ⬇️ ⬇️ ⬇️ This employee…
Liked by Mart Rovers
Experience
Education
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Mart holds an MBA degree in Information Analysis; has BS degrees in Mathematics and in Marketing; is ITIL Service Manager, ITIL Expert, ISO/IEC 20000 Executive Consultant/Manager (Master), ISO/IEC 20000 Internal Auditor, ISO/IEC 27001 Professional, ISO/IEC 27001 Internal Auditor, COBIT 5 certified and is an accredited consultant & trainer for ITIL, ISO/IEC 20000, ISO/IEC 27001, ISO 31000, ISO/IEC 22301 and COBIT.
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Licenses & Certifications
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Change Management Practitioner
AMPG International
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BRMP Accredited Trainer
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CBRM Accredited Trainer
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ISO/IEC 20000 Auditor
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ISO/IEC 20000 Foundation Accredited Trainer
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ISO/IEC 20000 Practitioner
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ISO/IEC 27001 Foundation
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ISO/IEC 27001 Information Security Officer
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ISO/IEC 27001 Practitioner
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VeriSM Accredited Trainer
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Volunteer Experience
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Board Member
Arizona ITSM Professionals
- Present 11 years 11 months
Education
Contribute to progress the profession of IT Service Management in Arizona through education and events such as the Arizona ITSM Summit, Quarterly meetings, and Blogs.
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Member of multiple committees, workgroups, and communities of interest
Business Relationship Management Institute (BRM Institute)
- Present 6 years 5 months
Education
The BRM Institute strives to mature business relationships internal and external to any organization in support of achieving its goals, objectives and even its purpose. The Institute's approach is that promising and innovative that I'm privileged to serve as a volunteer on many of its initiatives in support of achieving the organization's mission and vision.
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Community Leader of interest groups in Houston, TX, Phoenix, AZ and the ISO/IEC 20000 SIG
itSMF USA
- 11 years
Education
For more than a decade I had the pleasure to serve and lead local interest groups in Houston, TX and Phoenix, AZ. Besides the numerous quarterly events, the annual Arizona ITSM Summit enjoyed 100s of attendees and the attention from speakers from all over the US.
I also ran the ISO/IEC 20000 special interest group which raised awareness around the globe with its 2-year series of webinars. -
Volunteer Judge for the 2023 Challenge to support young children with disabilities.
Southwest Human Development
- Present 1 year 11 months
Children
Volunteer Judge for the 2023 Challenge to support young children with disabilities.
This Makers of Change Assistive Technology Challange is taken on by teenagers who create a design to support children with disabilities. This is an annual initiative by Southwest Human Development and Easterseals.
Publications
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ISO/IEC 20000 - A Pocket Guide
Van Haren Publishing
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1: 2011within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide: • it promote the awareness and the acceptability of ISO/IEC 20000-1: 2011as a valid standard for IT Services organizations; • it supports ISO/IEC 20000-1: 2011training and certification; • it is a quick reference to the…
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1: 2011within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide: • it promote the awareness and the acceptability of ISO/IEC 20000-1: 2011as a valid standard for IT Services organizations; • it supports ISO/IEC 20000-1: 2011training and certification; • it is a quick reference to the core content of ISO/IEC 20000-1: 2011, for practitioners. ‘ISO/IEC 20000-1: 2011: A Pocket Guide’ is ideal for a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organizations, to those who are looking for a suitable approach to quality improvement issues.
Languages
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English
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Dutch
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Recommendations received
4 people have recommended Mart
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EBITDA gets a lot of love. It’s praised as measure of “core profitability.” But here’s the truth: “Core profitability” doesn’t pay the bills. Cash…
EBITDA gets a lot of love. It’s praised as measure of “core profitability.” But here’s the truth: “Core profitability” doesn’t pay the bills. Cash…
Liked by Mart Rovers
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"The only limit to our realization of tomorrow is our doubts of today." – Franklin D. Roosevelt Overcoming Adversity: A Journey of Resilience and…
"The only limit to our realization of tomorrow is our doubts of today." – Franklin D. Roosevelt Overcoming Adversity: A Journey of Resilience and…
Liked by Mart Rovers
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