“As Director of User Experience and with unbounded energy, passion and excitement fused into every project, Marko brought cutting edge technology and best practices to each and every assignment he worked on. He added depth to online properties with his insight and media expertise creating an extremely positive user experience and subsequently adding value to our client properties. As valued colleague, Marko brought his enormous knowledge base and unique vision into every collaboration. He is the person you want on your team when building an online presence.”
About
Marko is a NYC-based entrepreneur, business management consultant, data scientist and…
Contributions
Activity
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More quotes from content geniuses! Laura Barnes of Red Hat points out that the data in content work are more than numbers. "I’ve held many different…
More quotes from content geniuses! Laura Barnes of Red Hat points out that the data in content work are more than numbers. "I’ve held many different…
Liked by Marko Hurst
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This never fails to blow my mind. The easiest step an organization can take to improve its content effectiveness and overall content success is to…
This never fails to blow my mind. The easiest step an organization can take to improve its content effectiveness and overall content success is to…
Liked by Marko Hurst
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Releasing a book is terrifying and exciting, and the review phase is no exception! As feedback rolls in about The Content Advantage, I particularly…
Releasing a book is terrifying and exciting, and the review phase is no exception! As feedback rolls in about The Content Advantage, I particularly…
Liked by Marko Hurst
Experience
Education
Volunteer Experience
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Solr Search Engine Analyst
Teach For America
- 4 months
Education
Search Engine strategy, structure and results optimization.
Publications
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Search Analytics For Your Site : Conversations with Your Customers
Rosenfeld Media
Primary contributing author and resource with Lou Rosenfeld. I have written and referenced material throughout the book, while my primary writing sections are based upon other published works from the "Journal of Digital Asset Management", (see below).
Summary:
Any organization that has a searchable web site or intranet is sitting on top of hugely valuable and usually under-exploited data: logs that capture what users are searching for, how often each query was searched, and how many…Primary contributing author and resource with Lou Rosenfeld. I have written and referenced material throughout the book, while my primary writing sections are based upon other published works from the "Journal of Digital Asset Management", (see below).
Summary:
Any organization that has a searchable web site or intranet is sitting on top of hugely valuable and usually under-exploited data: logs that capture what users are searching for, how often each query was searched, and how many results each query retrieved. Search queries are gold: they are real data that show us exactly what users are searching for in their own words. This book shows you how to use search analytics to carry on a conversation with your customers: listen to and understand their needs, and improve your content, navigation and search performance to meet those needs.Other authorsSee publication -
Search ROI's missing element: Search analytics
Journal of Digital Asset Management
Many organizations have been and are still trying how to prove Return On Investment (ROI) for their DAM system. This commonly and often only includes employee/customer efficiency and financial hard and soft ROI, which are beneficial, but not enough and often hard to prove as well. What is missing is ROI at the strategic level that can be used to optimize and continually improve upon your ROI. That missing strategic element is Search Analytics. Search Analytics is a methodology and the process…
Many organizations have been and are still trying how to prove Return On Investment (ROI) for their DAM system. This commonly and often only includes employee/customer efficiency and financial hard and soft ROI, which are beneficial, but not enough and often hard to prove as well. What is missing is ROI at the strategic level that can be used to optimize and continually improve upon your ROI. That missing strategic element is Search Analytics. Search Analytics is a methodology and the process of analyzing search queries and user behavior within an information retrieval/search system in order to determine the search quality and relevancy of your search system and produce actionable results that can be acted upon.
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Search relevancy got you down? Learn how to use metadata to lift your results (and your mood)
Journal of Digital Asset Management
When it comes to search an information retrieval system within Digital Asset Management (DAM) systems, the burden is often placed on the users who are expected to solve the problem of irrelevant search results. Why? The biggest contributor to this problem is simply an overreliance on algorithms alone to deliver relevant results, when it's a human linguistic issue. Machine-understandable information, semantic, algorithms will not be advanced enough for many years, if ever, to properly understand…
When it comes to search an information retrieval system within Digital Asset Management (DAM) systems, the burden is often placed on the users who are expected to solve the problem of irrelevant search results. Why? The biggest contributor to this problem is simply an overreliance on algorithms alone to deliver relevant results, when it's a human linguistic issue. Machine-understandable information, semantic, algorithms will not be advanced enough for many years, if ever, to properly understand and interpret the nuances of ‘natural language’. To deliver the most relevant results possible today you need more than algorithms, you a human understanding of language. You need someone who understands content modeling and structure, your audience's natural language, and your business vernacular in the form of metadata: taxonomies, ontologies and metadata schemas. To compound the issue of delivering relevant results further, there is an industry wide lack of knowledge and or practice of measuring the quality of search results, that is search analytics. Search analytics provides a quantifiable way to measure the relevancy of search results, as well as inform how well or poor the design and overall user experience are performing against your business objectives.
Honors & Awards
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2013 Intranet Design Annual - Winner
Nielsen & Norman
Client :: XL Group, an insurance and reinsurance company servicing industrial, commercial, and professional firms throughout the world (Ireland).
I developed a faceted taxonomy (metadata content structure within SharePoint 2013 & FAST search engine) that is the backbone for all content delivery, personalization, search & relationships of the entire delivered "serendipitous" experience.
I actively contributed, managed and oversaw overall all Content Strategy activities: research /…Client :: XL Group, an insurance and reinsurance company servicing industrial, commercial, and professional firms throughout the world (Ireland).
I developed a faceted taxonomy (metadata content structure within SharePoint 2013 & FAST search engine) that is the backbone for all content delivery, personalization, search & relationships of the entire delivered "serendipitous" experience.
I actively contributed, managed and oversaw overall all Content Strategy activities: research / discovery, content migration, publishing workflow, content inventory / audit, metadata schema & governance model.
Recommendations received
10 people have recommended Marko
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Happy Diwaloween (or is it Hallowali?)! For the first time since 2016, Halloween and Diwali fall on the same day. I asked my friend Midjourney to…
Happy Diwaloween (or is it Hallowali?)! For the first time since 2016, Halloween and Diwali fall on the same day. I asked my friend Midjourney to…
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Hey all. I’m happy to share that I’m starting a new position as Senior Director, Business Development at AARP! Let's connect soon and Happy…
Hey all. I’m happy to share that I’m starting a new position as Senior Director, Business Development at AARP! Let's connect soon and Happy…
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It was an honor to talk with Larry Swanson on his excellent podcast, Content + AI, about what's new in the third edition of The Content Advantage!…
It was an honor to talk with Larry Swanson on his excellent podcast, Content + AI, about what's new in the third edition of The Content Advantage!…
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I'm thrilled to share the next phase of our journey: Long Dash has been acquired by 50,000feet, a renowned brand consulting and creative agency with…
I'm thrilled to share the next phase of our journey: Long Dash has been acquired by 50,000feet, a renowned brand consulting and creative agency with…
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I’ve always thought, “Someday, I’ll bike to the office,” even though it’s over 2 hours away. To celebrate my tenth anniversary at #Bloomberg, I…
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Electronic payments technology is moving at lightning speed. Thank you, RSPA - Retail Solutions Providers Association for inviting us to attend…
Electronic payments technology is moving at lightning speed. Thank you, RSPA - Retail Solutions Providers Association for inviting us to attend…
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As her husband, having the privledge to be exposed to Teresa's keen perspectives have been an honor. I am so happy that she is now making it…
As her husband, having the privledge to be exposed to Teresa's keen perspectives have been an honor. I am so happy that she is now making it…
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